We did the Portsmouth Bibao return trip last summer using AT&T. The cost and timesaving to Biarritz was so good that I cancelled a Poole/St Malo crossing and cost myself £50 cancellation charge - but saving the journey in the car to the bottom of France was well worth it.
My opinions of AT&T:-
FOR -
Excellent value (obviously),
new ship therefore very clean,
on board facilities good (cinema - new but not latest releases, bars, shops, small pool), young children kids club (2 sessions per day - our two daughters 8/5 enjoyed it and gave us a few hours peace and quiet),
comfortable surroundings to lounge around in,
cabin small but functional (basic room has 4 single beds, two are drop down wall mounted which kids slept on (we had an inner room out with no window and an outer room with window return (rooms identical apart from window and in my opinion the window is not a necessity) - ensuite bathroom, again small but functional),
all staff are Spanish but speak excellent English,
check in at both Portsmouth and Bilbao very simple and quick.
AGAINST -
Food availability in the self-serve canteen has a limited selection and choice - expensive for what it was and the food was sometimes coolish - all cooked with a Spanish flavour even though the majority of food offered was English style cuisine. They do have a posher restaurant but we didn't try it. There is a microwave in the canteen if you want to warm up your own food.
All prices are quoted in sterling (outward and return); would have been nice to know this as we would have kept some with us (you can pay in Euros which they convert at their exchange rate at the tills).
The point of your original question - it's too cheap there must be a catch. From our experience...
There isn't a catch, a cheap price, excellent modern ship, good facilities. Just make sure you take lots of extra things for the kids to do - games, colouring, portable dvds, gameboys etc. etc. to keep them entertained in the evenings. My second tip would be to take some food and snacks of your own (in a cool box - saw quite a few of them with other passengers) to last you the journey as to us the food situation was the only negative aspect of the journey (particularly with 2 fussy eating girls).
We were that pleased with the journey that I am booking with AT&T this coming summer.
Cooky
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