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Thats good to hear.I know of someone on another forum who has purchased several vans from White Arches and has been pleased with his dealings.

David

Thats good to hear as we are seriously considering buying the new ranger from them.  We visited yesterday and they were very good to us, answering our questions but not pushing us to buy right now.  I'd love to hear what their after sales is like?

Jeannie

We bought our caravan from the Caravan Centre at Finedon near Wellingborough, and they were also very good, it's quite near White Arches so easy enough to visit both for comparison. We got a very good deal as well.

Anne

Providing their after sales is just as good then a well deserved 10 out of 10, I think most of the issues arrive after the van has left the forecourt, not before.

Ali

Thanks Anne i will have a look at them too. 

Ali, you hear so many stories of bad after sales service don't you?  If i'm going to be spending that much money i hope that i won't be having problems but it would be nice to know that if there are any problems my dealer will do everything he can to put it right.

We are currently buying a van from Campbells in Lostock Hall, Preston. I was told to bring the trailer tent (part ex) in yesterday, the rep said he would be there to take TT in and go through the inspection with me.  First off he was on a day off and there was a bloke behind me with a part ex caravan who had been told the same thing.  The inspection took 10 mins but i was waiting around for 1 hour 20 mins, while the guy doing it kept getting side tracked with other issues.  They then knocked me down £150 on the trade in because of a tiny hole in the canvas, which must have been done when i put it away last time.

This whole process made me feel uneasy and was very disorganised to say the least.  This is our first van and i am very nervous about it, because of this i am now extremely nervous about it.

Quote: Originally posted by GraemeStuart99 on 07/4/2009

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We are currently buying a van from Campbells in Lostock Hall, Preston. I was told to bring the trailer tent (part ex) in yesterday, the rep said he would be there to take TT in and go through the inspection with me.  First off he was on a day off and there was a bloke behind me with a part ex caravan who had been told the same thing.  The inspection took 10 mins but i was waiting around for 1 hour 20 mins, while the guy doing it kept getting side tracked with other issues.  They then knocked me down £150 on the trade in because of a tiny hole in the canvas, which must have been done when i put it away last time.

This whole process made me feel uneasy and was very disorganised to say the least.  This is our first van and i am very nervous about it, because of this i am now extremely nervous about it.

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Its nice to hear good news, we have bought three caravans from Salop Caravans at Cosford and always found them to be very helpful, nothing seems to be a problem, really pleasant staff.

You get a very thorough handover when you collect and the van was spotless.

Which why I recommended them to a very good  mate who has also purchased from them! He said he was well looked after!

Quote: Originally posted by 664DaveS on 07/4/2009

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Its nice to hear good news, we have bought three caravans from Salop Caravans at Cosford and always found them to be very helpful, nothing seems to be a problem, really pleasant staff.

You get a very thorough handover when you collect and the van was spotless.

Which why I recommended them to a very good  mate who has also purchased from them! He said he was well looked after!

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My parents had their vans from the Cosford branch (now have a static) and were very well looked after and never had a problem with new or second hand vans from there.

We got ours from Discover in Cannock and they really looked after us, 1st class service!

When you find a good dealer its hard not to go back to them, we always found Highbridge caravans very good when we lived in that part of the country, we moved up to lincs a few years ago  so we looked around up here when we wanted to change, but in the end we went back to Highbridge as we got a better deal and we have been well pleased with the service even though we are a long way from them.