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We were with Green Flag for years, and although we had cause to call them out, it was not when we were towing, but we found they don't even do minor repairs, all they do is get you to the nearest garage, these garages do the pick-up, so they want you to use their services, other than a flat battery, you will be taken to a garage, all the independant garages are contracted by Green Flag depending on the area the garages are signed up to cover, therefore the only way the garages get any money is by doing repairs. 

Since joining AA, they even change brake pads on the road side.  You would never get Green Flag doing that.

Quote: Originally posted by vwalan on 12/5/2009

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the answer is always carry a good spare wheel n tyre and the required tools to do the job. green flag do recovery not roadside repairs. the cost of all these type of firms is spiraling due to people wanting wheels changed etc. they really should be for emergencies only.

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Quote: Originally posted by vwalan on 12/5/2009

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the answer is always carry a good spare wheel n tyre and the required tools to do the job. green flag do recovery not roadside repairs. the cost of all these type of firms is spiraling due to people wanting wheels changed etc. they really should be for emergencies only.

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Quote: Originally posted by jasper15 on 12/5/2009

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We had a accident last year, our caravan wheel hit an ornamental stone coming out of a CC site it smashed the rim, (it was the rim on the van as the car coming towards us our side of the road, we swerved to miss him, he would have hit us full on),rang green flag they were going to send a tow truck to pick up the car when I said it was the van with the flat and not the car, they still insisted in sending out tow truck, it would be over an hour before they arrived.
The warden of the site had a very large trolley jack,(I canceled green flag call out), we managed to jack up the van and replace the Tyre, I still don't know how they where going to get the van onto the truck, or if the would have ever fixed the problem.
They just didn't seam to grasp the problem.

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Quote: Originally posted by vwalan on 12/5/2009

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the answer is always carry a good spare wheel n tyre and the required tools to do the job. green flag do recovery not roadside repairs. the cost of all these type of firms is spiraling due to people wanting wheels changed etc. they really should be for emergencies only.

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My OH, wouldnt be able to change the wheel, due to his illness and there would be no way, he would let me do it.