Home

   Log in or Register



Insurance Quotes
forums Campsite Search Comp Directory tips virtual brochure Profile
Tent and Awning Reviews Competitions Caravans and Motorhomes For Sale Shopping Diary Advent Calendar

Advertisement

Message Forums

Welcome Guest Register Login Search The Forum Posts Since Last Visit
 Reception - All Forums
  Caravans and Caravanning
Share   Post on X / Twitter  Share on Facebook  Email  Printer Friendly Version Print
Subject Topic: Worried about fitting of Powrtouch mover
Page:  1  2 Post Reply Post New Topic
18/3/2010 at 7:39pm
 Location: Criccieth Gwynedd
 Outfit: Buccaneer Commodore
View Tim and Cary's Profile View Profile   Reply to Tim and Cary Reply   Quote Tim and Cary Quote  
Joined: 26/3/2005

Diamond Member
Diamond Member

Forum Posts:   1534

Site Reviews Total: 61
Site Reviews 2024: 1  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 11
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Hi Folks

I'm sorry to keep on about this motor mover issue but....

The motor mover was fitted yesterday by a P/T fitter. Unfortunately as a I posted yesterday the 'van battery was u/s, despite me having had it off to charge it. That meant, unfortunately I could not get a demo from the fitter.

I have tonight fitted a replacement battery but it was by then too dark to test the mover. I did, however, have the opportunity to have a closer look at the installation.

I am, however, a little worried about how the electronic box has been fitted. We had cleared the front bed box ready for it to be fitted on the floor in there, as it suggests in the manual. However the I have just discovered the fitter has instead fitted it vertically on the wall immediately above the inside of the battery box and behind the 2 drawers over the heater. The cables have been left hanging in loops secured by plastic cable ties. The cables are not secured in any way. I cannot see the lights on the electronic box without removing the drawers. I am not sure where the umbilical cord plugs into the box so I am not sure if it is accessible if needed, if I have a problem with wireless operation of the remote.

The mains lead to the battery has what I think is a fuse carrier which looks as though it should be scresed to a surface but that is hanging loose on the cable inside the battery box. There are no rubber grommets on the holes where the cables access the battery box, correction there ia split grommet hanging on the wire inside the void below the electronic box.

Should I be concerned or am I being over fussy.

In addition could someone advise me about the positions of the red plastic isolating key in the battery box for operation.

Advice from other P/T owners would be appreciated.

Tim
     


-------------
Tim and Cary


18/3/2010 at 8:17pm
 Location: keighley
 Outfit: bailey ranger 550 6
View sparky 1's Profile View Profile   Reply to sparky 1 Reply   Quote sparky 1 Quote  
Joined: 02/1/2008

Standard Member
Standard Member

Forum Posts:   50

Site Reviews Total: 1
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

i am a electrical engineer and i fit a enduro on my own caravan and by the sounds of it he has gone for the easy option if it was me i would get him back and get him to put it where you want it because you have to remember one thing YOU  paid for it , as far as the cables not supported in time they will pull off the terminals it may not be for months but one thing you can bet on it will be when you are in the middle of something


Discounted Insurance Quotes for UKCampsite.co.uk visitors! Up to 12.5% off!
UKCampsite.co.uk users are rewarded with up to 12.5% off Caravan Guard touring caravan insurance, folding camper and trailer tent insurance, and 5% off motorhome and campervan insurance. Static caravan insurance is also available. Get an online quote now

18/3/2010 at 8:23pm
 Location: Criccieth Gwynedd
 Outfit: Buccaneer Commodore
View Tim and Cary's Profile View Profile   Reply to Tim and Cary Reply   Quote Tim and Cary Quote  
Joined: 26/3/2005

Diamond Member
Diamond Member

Forum Posts:   1534

Site Reviews Total: 61
Site Reviews 2024: 1  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 11
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Thanks Sparky

I appreciate your reply.

I too think it looks like the easy "option".

I hope to be able to try the mover and see if it works okay tomorrow.

I intend to phone Powrtouch tomorrow to express my concerns.

I thought the experience of other P/T users would be useful "evidence" when phoning P/T technical department.

Any other P/T users comments would be MUCH APPRECIATED
Thanks
Tim

-------------
Tim and Cary


18/3/2010 at 8:32pm
 Location: West country
 Outfit: Mondeo
View navver's Profile View Profile   Reply to navver Reply   Quote navver Quote  
Joined: 23/8/2008

Diamond Member
Diamond Member

Forum Posts:   4664

Site Reviews Total: 1
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

 The electronic box has been fitted behind the 2 drawers over the heater.

 Is this a place that will get hot when the heater is on. heat will cause damage to the the controller

The cables have been left hanging in loops secured by plastic cable ties. The cables are not secured in any way.

The cables must be properly secured, particularly in a caravan bouncing around whilst being towed.

I cannot see the lights on the electronic box without removing the drawers. I am not sure where the umbilical cord plugs into the box so I am not sure if it is accessible if needed, if I have a problem with wireless operation of the remote.

You must be able to access everything and see all controls and lights.

There are no rubber grommets on the holes where the cables access the battery box, correction there ia split grommet hanging on the wire inside the void below the electronic box.
There should be properly fitted grommets,

You are right to be be concerned and are not being over fussy.

In addition could someone advise me about the positions of the red plastic isolating key in the battery box for operation.
Operation is normally turn clockwise to switch ON and anti clockewise for OFF     



18/3/2010 at 8:36pm
 Location: 
 Outfit: 
View LegsDownKettleOn's Profile View Profile   Reply to LegsDownKettleOn Reply   Quote LegsDownKettleOn Quote  
Joined: 17/10/2007

Diamond Member
Diamond Member

Forum Posts:   2782

Site Reviews Total: 2
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Powrtouch do recommend that the wires are not shortened but looped up and cable tied so that if you move it to a different van the wires are not too short.


Advertisement



18/3/2010 at 8:41pm
 Location: Criccieth Gwynedd
 Outfit: Buccaneer Commodore
View Tim and Cary's Profile View Profile   Reply to Tim and Cary Reply   Quote Tim and Cary Quote  
Joined: 26/3/2005

Diamond Member
Diamond Member

Forum Posts:   1534

Site Reviews Total: 61
Site Reviews 2024: 1  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 11
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Thanks Nawer

That you have re-inforced my concerns. That will help me when phoning P/T tomorrow.

Legs down - it's not the looping of the wires that I have concerns about more the fact that they are not secured in any way, as far as I can see, and that the box is in a rather inaccessible position.

Anymore P/T users care to commment please.

Thanks
Tim

-------------
Tim and Cary


18/3/2010 at 10:25pm
 Location: Criccieth Gwynedd
 Outfit: Buccaneer Commodore
View Tim and Cary's Profile View Profile   Reply to Tim and Cary Reply   Quote Tim and Cary Quote  
Joined: 26/3/2005

Diamond Member
Diamond Member

Forum Posts:   1534

Site Reviews Total: 61
Site Reviews 2024: 1  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 11
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Bump

I would appreciate comments from other Powrtouch owners as to how their movers are fitted before I phone them tomorrow to voice my concerns

Thanks
Tim

-------------
Tim and Cary


19/3/2010 at 12:51am
 Location: Lanarkshire
 Outfit: Compass Lynx 340 2
View jhsw's Profile View Profile   Reply to jhsw Reply   Quote jhsw Quote  
Joined: 26/5/2005

Diamond Member
Diamond Member

Forum Posts:   1549

Site Reviews Total: 3
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Hi Tim and Cary, don't have P/T mover, but mine is fitted vertical on the bulkhead between the gas locker and right hand side bed and antenna pointing to rear of van, umbilical cord plugs in at top of unit, isolation switch I had put on bulkhead above control box,and is accessed from gas locker at front of van( I store van at home and battery box unaccessable when parked) Got to mention, if you have remote control engager to apply motor mover DO NOT Leave motor mover power on when A/C hook up conected, as it can blow the circuit board of remote control box, hope this helps

-------------
If everything runs smoothly then I must have done something wrong
If in Doubt Check it Out.



John


19/3/2010 at 7:45am
 Location: North Wales
 Outfit: Bessacarr E540
View Whatamess's Profile View Profile   Reply to Whatamess Reply   Quote Whatamess Quote  
Joined: 31/7/2005

Diamond Member
Diamond Member

Forum Posts:   4554

Site Reviews Total: 33
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 1  
Site Reviews 2020: 1  
Site Reviews 2019: 2  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 2
Site Nights 2020: 2
Site Nights 2019: 6
Site Nights 2018: 0

I would ask for another fitter - as I said in your original thread, I had problems with mine when it was first fitted and the fitter went off and left me without demonstrating it - also at the end of the day so I guess he was anxious to get home.

Mine did fail me the second time I used it - fortunately I was on a rally so had help to hook up. A different fitter came out and changed the control box under the bed. It's been fine since.

The red switch is up for off and down for on. In my battery box I have to take the handle off to plug my electric hook up cable in. Don't forget to switch it off when you finish using it, though, because after a certain time it switches off automatically and then you get to your destination and think it doesn't work! There are three handle positions but I don't know why - the instruction book (ha ha) might tell you, I haven't got mine to hand at the moment.

Good luck with PT - let us know how you get on.

Nora


19/3/2010 at 9:06am
 Location: Leicester
 Outfit: Ford Kuga 140 & Senator Vermont 07
View eddie marris's Profile View Profile   Reply to eddie marris Reply   Quote eddie marris Quote  
Joined: 15/2/2008

Gold Member
Gold Member

Forum Posts:   356

Site Reviews Total: 3
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Quote: Originally posted by Tim and Cary on 18/3/2010
Bump

I would appreciate comments from other Powrtouch owners as to how their movers are fitted before I phone them tomorrow to voice my concerns

Thanks
Tim

Hi,

Mine is fitted to the floor underneath where yours has been fitted ( Senator Vermont ). The cables are looped and tie wraped at the back of the control box and the fuse link is tied in with this if I remember correct. I am an electrician and am sattisfied with the installation as all is secured with wraps and cannot move. The grommets should be fitted correct to avoid chaifing the cables. The cable remote connection is near the lights if I remember, so access is required. The key is on clockwise and will not come out when switched on. Also make sure you disconnect the EHU before using the remote to avoid serious damage.Hope this helps.



Advertisement



19/3/2010 at 6:28pm
 Location: Criccieth Gwynedd
 Outfit: Buccaneer Commodore
View Tim and Cary's Profile View Profile   Reply to Tim and Cary Reply   Quote Tim and Cary Quote  
Joined: 26/3/2005

Diamond Member
Diamond Member

Forum Posts:   1534

Site Reviews Total: 61
Site Reviews 2024: 1  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 11
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

THANK YOU VERY MUCH everyone who has contributed of their wisdom and experience.

This morning, as I had always intended, I contacted Powertouch technical support by phone to voice my concerns at abour 10.00am. The VERY helpful chap on the phone listened to my concerns sympathetically and sensitively. He said that the need for access with the "umbilical cord" in the case of radio interference was now less of a problem as they had changed from AM to FM. He then further said that rather than him trying to imagine what I was describing he would arrange for a DIFFERENT fitter to come and look at the installation and remedy it to my satisfaction. He said that someone would contact me in due course. He then helpfully patiently ran through the procedure for using the mover while I carried it out. I spent a little while "playing" with my mover on our sloping drive where it performed faultlessly.

At a little after 11.00 I received a call from the "different" fitter offering to come out immediately!!. John the fitter subsequently arrived travelling over 30 miles from Manchester. I had, had to go to work but my wife popped home at lunchtime to speak with him and go through my "list" of concerns. John thought that the electronic box would be better located on the bed box floor and has made a neat job of moving it there, including, securing the cables - there was less "spare" with the box in this position. The box is now accessible anytime access is needed and the "umbilical cord" can easily be plugged in. He did not have any grommets with him, despite this being mentioned in PT's installation instructions but I will follow PT's alternative suggestion of wrapping some insulating tape around them. Whilst he agreed that the fuse holder was hard to fit in the battery box he said that there was not much could be done about this. I will see if it can be screwed into the back of the battery box but space is VERY tight.

I am now entirely satisfied with the job and would like to COMMEND Powrtouch in the STRONGEST possible terms for their PROMPT and EFFECTIVE customer service response.

So thanks again for all the advice, etc from everyone on this forum.

As a number of you said I find the mover to be WONDERFUL!!!

Regards
Tim

-------------
Tim and Cary


19/3/2010 at 6:55pm
 Location: West Midlands
 Outfit: Jeep Grand Cherokee
View TonyC52's Profile View Profile   Reply to TonyC52 Reply   Quote TonyC52 Quote  
Joined: 10/6/2008

Platinum Member
Platinum Member

Forum Posts:   1481

Site Reviews Total: 13
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

A great response and result. I've not had to call on them but good to know this level of service is on offer when needed.

-------------
Tony C


19/3/2010 at 7:39pm
 Location: Glenrothes Fife Scotland
 Outfit: Bailey Pageant Monarch + Honda CRV
View Bramble Brown's Profile View Profile   Reply to Bramble Brown Reply   Quote Bramble Brown Quote  
Joined: 02/6/2009

Silver Member
Silver Member

Forum Posts:   146

Site Reviews Total: 2
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

We are having ours fitted in May by our caravan dealer, hope they know what they are doing.

-------------
Liz S





19/3/2010 at 9:34pm
 Location: West country
 Outfit: Mondeo
View navver's Profile View Profile   Reply to navver Reply   Quote navver Quote  
Joined: 23/8/2008

Diamond Member
Diamond Member

Forum Posts:   4664

Site Reviews Total: 1
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

With the controller under the bed you need to be careful not to put bedding on top of it (the controller) as it does get hot in use.

The umbilical cord is also needed if the batteries in the remote go flat.



19/3/2010 at 10:49pm
 Location: Padded Cell
 Outfit: Calvin Klein Straitjacket & manacles
View Gram's Profile View Profile   Reply to Gram Reply   Quote Gram Quote  
Joined: 22/9/2004

Diamond Member
Diamond Member

Forum Posts:   2931

Site Reviews Total: 2
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

My control unit is also fitted under the bed; to protect it from damage or overheating from items stored there, I made a small framework/cage that sits over the unit and is screwed to the floor. I used a couple of old metal carpet edging strips (as used in doorways), cut and bent them to required size and shape - two strips each way, very rigid and gives about an inch and a half clearance all round the box.

Gram

-------------
What's the difference between a chicken?


20/3/2010 at 10:27am
 Location: West Midlands
 Outfit: Bailey Valencia & S-Max Titanium
View powerjohn's Profile View Profile   Reply to powerjohn Reply   Quote powerjohn Quote  
Joined: 11/10/2004

Standard Member
Standard Member

Forum Posts:   66

Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

I fitted our P/T myself to our last van. When we changed to the present one I got the dealer to change it in their workshops. They put it in the same way as I had - but they shortened the wires!!!
Moral: worth being very picky.

-------------
John



In order to post a reply you will need to register, or if already registered please log in here

Prev       Next

Jump To Page:  1  2

Quick Links - All Forums - Caravans and Caravanning - Top of Page

Printer Friendly Version Printable version      Share   Post on X / Twitter  Share on Facebook  Email


Latest News, Discounts and Competitions  see all...














7586 Visitors online !

Free UKCampsite.co.uk Window Sticker  -  Recommend to Friend  -  Add a Missing Campsite

[Message Forums]  [Caravan Sites & Camping]  [Company Listings]  [Features / Advice]  [Virtual Brochure]  [Shop!]
[Reception]  [Competitions]  [Caravans & Motorhomes For Sale]  [Event Diary]  [Contact Us]  [Tent Reviews



Please note we are not responsible for the content of external sites & any reviews represent the author's personal view only. Please report any error here. You may view our privacy and cookie policy and terms and conditions here. All copyrights & other intellectual property rights in the design and content of this web site are reserved to the UKCampsite.co.uk © 1999 - 2024


Advertisement


Advertisement


UKCampsite.co.uk
2024 Advent Calendar


Advent Calendar

24 Daily Prizes PLUS a Christmas Day Star Prize worth £999

Request a Reminder