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Subject Topic: Van Swapped - Over the Moon!
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13/2/2011 at 3:45pm
 Location: Manchester
 Outfit: Vango Inspire 600
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We've been down to Worcester to swap caravans this weekend.  Changed our 2009 5 berth Coachman for a 2007 6 berth Compass.  We're over the moon.  We got a good deal that included cashback, still have a gorgeous van & found the most honest, trustworthy dealer on the planet! 

He offers all his customers the chance to spend the night, at his expense, on the rally field next door to try everything out. 

The van was set up, heating on & ready for us to put our things into when we arrived.  Pulled the Coachman next to it to unload & then he moved it into his yard.  He checked we were OK with everything before going home last night then came around again this morning to make sure everything was OK & we were OK hitching up.

The Compass is immaculate & spotless (at least it was until it poured down this morning & the field got a bit muddy!).  We love it! 

We reckon we have 2-3 years before DS(15) decides he doesn't want to come caravanning with us any more (already asking to stay home with his nearly-20yr old brother when we go for weekends).  At that point we'll switch to a 4 berth & I know exactly where we'll buy it!!



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Vanessa
x



13/2/2011 at 4:07pm
 Location: flintshire
 Outfit: Abi Adventurer
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Just goes to show that excellent customer service pays off as you will return there and have spread the word.


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13/2/2011 at 4:18pm
 Location: Devon
 Outfit: Pennine Fiesta
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Its nice to hear about good customer service, you should post the dealers details on here so that we can all share in their excellent service ;-)


13/2/2011 at 4:59pm
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dont be shy list his details. if he is as straight as that he deserves it.  shows there are some honest dealers amongst the hordes of others.


13/2/2011 at 5:08pm
 Location: Manchester
 Outfit: Vango Inspire 600
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Ok.  The dealer is 'Chris Jones Leisure' in Worcester.  We travelled a 230 mile round trip to see the van & then again to collect it.  Well worth every mile & I'd recommend him to anyone within striking distance.

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Vanessa
x



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13/2/2011 at 5:16pm
 Location: Bolton Lancs
 Outfit: Tent & Toyota Granvia
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Sounds like you got a good deal on a good caravan from a good dealer Vanessa, and your weekend sounds great. Well done!

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Tigermouse


I have a very temperamental personality - 50% temper and 50% mental


13/2/2011 at 5:18pm
 Location: Shropshire
 Outfit: discovery & coachman pastiche 460
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he is a sound guy as many of our friends have found out when they have bought  from him.........Hope you enjoy lots of good times in your new caravan


13/2/2011 at 5:47pm
 Location: Derbyshire
 Outfit: ElddisAvante462 Honda CRV SE2.2 i-Dtec
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May I ask if you were pleased with your Coachman, did it have any faults?

I ask because having owned a new coachman ourselves back in the mid 90s, if we ever were in a position to be able to afford an upgrade in the near future, then a coachman would be one make that we would consider. 

Julia



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Just love to be out amoungst Nature and Wildlife

Celebrating 37 years of Caravanning in 2019, Recently Considered Retiring, but Totally Addicted for Life!


13/2/2011 at 6:30pm
 Location: 
 Outfit: 
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Really nice to hear of good service like this Vanessa (especially as that's homeground for me !) sensible guy, good way to do business & stay in business.

Sounds like you've got a lovely van



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Fools and charlatans know everything and understand nothing . Anton Chekhov


13/2/2011 at 8:00pm
 Location: Manchester
 Outfit: Vango Inspire 600
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Quote: Originally posted by romany girl on 13/2/2011

May I ask if you were pleased with your Coachman, did it have any faults?

I ask because having owned a new coachman ourselves back in the mid 90s, if we ever were in a position to be able to afford an upgrade in the near future, then a coachman would be one make that we would consider. 

Julia


Hi Julia, the Coachman was/is a fantastic van.  We only had a couple of very minor niggles like the clock not working properly & kitchen tap coming loose.  They were fixed straight away.  It's a good, solid van. 

Our reasons for changing were cost cutting/cash raising.  We changed from a 3.2 Shogun to a 2.0 Passat & at 1590 kilos the Coachman was too heavy.  The Compass is 140 kilos lighter & an 83% match for the Passat.

My only real gripe with the Coachman was the 'full' door.  Our 1st van & the one we've just bought both have stable type doors - much better when you don't want to shut the door on the world but still need to keep the dogs in!



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Vanessa
x



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13/2/2011 at 10:50pm
 Location: Barnsley south yorks
 Outfit:  Sorento XS Coachman Pastiche 2008
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Hello well done, funny thing we have a 2007 coachman pastiche and the only two niggles are the clock never keeps its time and the tap comes lose how very strange !!! good luck with your new van.

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wishing everyone,,,,what you would wish for yourselves x


14/2/2011 at 12:26pm
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Yeah he is located about 3 miles from where we live. What happens with servicing or if anything goes wrong as it is a long round trip?


14/2/2011 at 4:52pm
 Location: Cheshire
 Outfit: Elddis Avante 636
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Aw really pleased that you have found what sounds like the perfect solution to your predicament and you still get a nice modern van.  Dealer sounds fantastic - all the dealers near to us are pretty miserable, wouldn't feel comfortable buying from any of them based on the customer service we've received when looking to buy last year.


14/2/2011 at 5:31pm
 Location: Staffordshire
 Outfit: 2008 Avondale Osprey S
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Congratulations on your new van & great to hear someone praising a dealer.

We've got an '07 Compass Magnum too & can't think of a single thing we don't like about it!



14/2/2011 at 7:13pm
 Location: Manchester
 Outfit: Vango Inspire 600
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Quote: Originally posted by Surfer01 on 14/2/2011
Yeah he is located about 3 miles from where we live. What happens with servicing or if anything goes wrong as it is a long round trip?
He offers a self-funded warranty & has a really good relationship with the service centre at Glossop Caravans so if anything goes wrong he'll arrange for the van to go into them & he'll pay the bill.  It's more a 'gentlemans agreement' & he says he'd rather do it that way than have to deal with all the exclusions & red-tape with formal warranties.  Ordinarily I'd feel nervous & shy away from anything like this but he has such a good reputation I feel completely comfortable with it.

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Vanessa
x



01/3/2011 at 12:46pm
 Location: 
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resurrecting this thread as I've just been looking at this very dealers website before having a look on here at old threads. We're looking for our first van and dont want to have to tow it back miles and miles the first time if that makes sense. He's only about 45 mins from us.

Mmmm, think a trip to Worcester for us at the weekend as recommendation like this means alot especially to us as we know very little about vans. maybe we can even pick his brain about possible suitable layouts for us



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Thistledown Easter
Nantcol June
Domaine du Verdon Castellane and Etoile d'Argens Frejus Aug



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