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Has anyone bought from Kenmore Caravans in Mirfield? 

We were there the other week, the van we actually went to see was a bit of a shocker with a floor so spongy that it made us feel like we were moonwalking   Saw another van that we liked, but were a bit put off by the attitude of one of the sales staff and have spent the weekend debating whether to go back .... 

Are they good to deal with?

And, just for the benefit of a newbie, is there a reason there's there's no designated dealership recommendation list on here?  Surely it would be as easy to comment on dealerships as it is to praise/criticise campsites, and would save some people a fair amount of money ...?

Thanks both!

Tango, that's the same sort of relatively positive picture that I'm seeing about them elsewhere on the web, which is why I was surprised to be so uninspired when we visited ...

Tentz - nice bit of summarising  And yes, that's exactly why we left - but it did seem like a good van and it passed the damp meter check when most of the vans in our price range seem to have some degree of damp. I take your point about the price benefits of buying privately (not least because we'd probably get most of the equipment we need included in the price) but we simply don't feel that we know enough to buy privately ....

I traded my old van in for one half its age this year at Kenmore

The salesman told me that my van was worth nothing and would be given to a charity which would load it up with items such as dried milk then tow it abroad with the milk and leave it after delivering it.

Imagine my surprise when I went a fortnight later for some tackle for my new van and saw my old van on the forecourt with a tiny amount of fresh paint on it being offered for sale at 3 times what they'd allowed me for it...

Idmainian - sorry, i think we cross posted last night as I missed your message.  It sounds very much as though you had the same salesman as us and you took the same action as us - wonder if they are aware that he is giving them rather a negative image ...?  I'm pretty sure that more helpful and less confrontational salesman would have had us going back to complete the sale the following day.

Nova - that's bad  Did you challenge them about it?

Snowyowl - I have Tourer World on my "dealerships-to-visit" list - will no doubt be posting a thread about them sometime too

Quote: Originally posted by baggins33 on 12/5/2011

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We recently bought our van from Kenmore from A small chap called Angus who was most helpful

In fact everyone at Kenmore we dealt with from sales to pick up bent over backwards to accommodate our needs.

The help and advise we got was fantastic and I would highly recommend them to anyone..

true there not the cheapest but tell me a dealership that is but they are helpful and not at all pushy..

anyway first post so hi to everyone great forum

especially for a newbie like me..

Full of a wealth of information keep up the good work

Post last edited on 12/05/2011 19:36:01

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Heavens Baggins, he must have made a wonderful impression on you for you to have registered today with the sole intention of posting such an impassioned defence    That's the sort of thing that should restore my faith in dealerships and it makes me very glad I've not got a cynical bone in my body ....

Tango - maybe the answer would just be to send them a link to this thread - assuming, of course, that they haven't already seen it ... And I do tend to assume that most dealerships will monitor sites such as this one as a matter of business common sense.