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04/1/2012 at 2:41pm
Location: Outfit:
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Sorry to hear of this. As with any claim, first off - *READ THE POLICY*.
Pay particular attention to the wording on damage claims. Specifically, what does it say re a scenario where repair costs exceed value. No insurer will pay repair costs at £1000 on an item worth £100, and they will say this.
If, as is likely, repair costs DO exceed value, what does the policy say ? Will they then pay an "Agreed Value" (probably unlikely) or the Market Value. If the latter, it's unlikely to be worth what you paid for it 10 months ago, so you won't get that.
As the insured you have a common law and contractual duty to minimise your loss by recovering contents (not original fittings included in the insured value) so do this now if you can and whilst you're waiting for the adjuster, do as much research on 2012 values for 'vans in the same condition/age as your Lunar.
Forewarned is forearmed.
Remember, as Tony suggested above, the claims offer process is a negotiation, not a precise science. If they offer low, keep calm, and respond with your evidence. Let them know that others of their Policyholders will be watching this.
Good luck, and let us know how it goes.
------------- Mike
My advice is worth no more than the price paid for it
Prague May/Jun 2017
Lake Annecy Aug 2017
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04/1/2012 at 4:22pm
Location: Derbyshire Outfit: ElddisAvante462 Honda CRV SE2.2 i-Dtec
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I am very sorry to hear of your loss Tazhearts, we do seem to have a couple of things in common in that we both own a Lunar Zenith and have them insured by the same company.
As goes for the value of the caravan and contents, Caravan Gaurd valued mine using Glasse's Guide, and then rang Lunar to confirm the year my caravan was Manufactured as it wasnt listed, the Lunar Zenith 4 having stopped being produced in 2005, when ours was clearly a 2006 season caravan. The value of our caravan last June was £6000, and we had additional contents insurance of £1500, which included the value of our awning. I am telling you this in a hope it may give you some idea of the actual value of your caravan today.
If you bought your caravan from a dealer, then the price would have included a sum added by the dealer to cover any possible work done by them under any warantee offered, which would be above the price asked if you had bought privately.
I will dig out some paper work i have later, that states Lunar secondhand values that was given to us last year when we were trying to value ours for insurance purposes. Im fairly sure that it will give the value of a 2003 Lunar 6 and provide some kind of ballpark figure to base your negociations, i will post up these values later.
I hope this helps a little,
Julia
------------- Just love to be out amoungst Nature and Wildlife
Celebrating 37 years of Caravanning in 2019, Recently Considered Retiring, but Totally Addicted for Life!
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04/1/2012 at 4:38pm
Location: Derbyshire Outfit: ElddisAvante462 Honda CRV SE2.2 i-Dtec
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www.caravanpriceguide.com
2003 Lunar Zenith 6 When new Dealer forecourt price Private sale
10850 5200 4600
Hope this helps,
Julia
------------- Just love to be out amoungst Nature and Wildlife
Celebrating 37 years of Caravanning in 2019, Recently Considered Retiring, but Totally Addicted for Life!
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05/1/2012 at 12:26am
Location: Derbyshire Outfit: ElddisAvante462 Honda CRV SE2.2 i-Dtec
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If they write it off they will pay you out an agreed sum, and the caravan will become their property and be removed from your custody. Some damaged caravans do get sold on via auction sites/houses just as written off cars do for spares or scrap metal, but I think you can rest assured that if your caravan is economically repairable then they will do so, they do tend to go for the cheapest option for themselves to fund wherever possible.
I once had an Avondale caravan, that was involved in a nasty accident at three years old, where a complete side and the front was damaged when hit by a lorry traveling in the opposite direction, plus the hitch twisted off by the impact. The car was also a total write off at 18mths old, but the caravan was worked on and returned to us as road worthy, although it was easy to see that it had been repaired by the slight differances in colour. We never really felt the same about it after the accident, and we traded it in the following season for a new one.
Good luck anyway, and i hope you have your claim settled promptly and fairly.
Julia
Post last edited on 05/01/2012 00:33:47
------------- Just love to be out amoungst Nature and Wildlife
Celebrating 37 years of Caravanning in 2019, Recently Considered Retiring, but Totally Addicted for Life!
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