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When I bought my Stealth, the deal was that an engineer would come to me for an all in price of £256. I think they wanted to sub contract the work to mobile engineers !.

The 1st I knew that there was a problem when I phoned to book the 1st service. I was told that the cost would be £1000 !. Service cost plus £1 mile return !.

Luckily the legal situation on warranties had changed and I get all my work done by a local family firm - Turriff Caravans - who are 1st class !.

If not for that I would have had to take a week of my work to take the van to Lincolnshire to get it serviced !.

We bougt our 2nd hand van from Robonsons, Chesterfield, after very poor service from Glossop Caravans. 

Had it about 4 years now and have the main service done there  at  Brimmington, although we also have small jobs, like a re-seal done by a very good mobile  blokey Steve .

Robinsons will phone if additional work required is over say £8 so they wont have to get in touch with you to replace a bulb say.

Always found them reasonable, transpaerent and helpful. For instance they found damp in a corner on the service but suggested we see how it went  and book it in again later ( this was the job we got the mobile bloke to do -just a front rail re-seal)

My onlyy niggle is booking the van in for a particular day, having emptied it at the storage , they seem to need it for a week and can change the day that it will be ready . I make it very clear now that I will be collecting it on a set date /time and that seems to work,. All in all we do get  the reassurance of an annuaal service and they are  not outreageously pricey .Also very local to us in Sheffield.

Quote: Originally posted by david8858 on 05/6/2013

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I've had our 2009 Bailey serviced every year since we got it three times at Ropers and more recently at Teeeside caravans.

Both dealers insisted on replacing the BPW bolts every time saying it was a requiremenet so I'm on my 4th new set in 4 years.

David

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As always I'd recommend Popes Caravans in Biggleswade. No consolation if you don't live in the area but we always get fantastic service from them.

Brian.