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28/6/2015 at 7:33am
Location: Gateshead
Outfit: Bailey 460 2
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Joined: 06/7/2004 Standard Member
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It's a damned good job you aren't running the country or we would along there beside Greece.
At the end of the day NR awnings , because they weren't available at a not too unreasonable time, have lost out on a sale. if companies can afford to do that then that is fine by me. NR Awnings is a factory ... it is also a supposed to be a business. It has a web site with a phone number... the information I required was not on their web site .... so I phoned the phone number .... at mid day on a Saturday. I could have phoned my bank, the AA or RAC, Asda, Tesco or Adli, Halfords, John lewis, the list is endless and they would have ALL answered the phone on a saturday at mid day.
I am not for a minute suggesting people should work seven days a week, that would be ridiculous ..... but common sense would suggest that some one be available. I wonder how they do it .... oh yes ..... the staff get alternative days off.
At the end of the day I spent my money with a company that could answer the phone and find the answer to my query and phone me back even On A Saturday, end of story.
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