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Subject Topic: service book not stamped
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PersonMrs. Bonce
07/9/2020 at 12:12pm
 Location: Luton (no jokes plea
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The caravan was serviced in February by our mobile engineer, but I have just realised that I forgot to get the handbook stamped. We have all the documents and receipt. How important is this?


Personmadasaman
07/9/2020 at 2:17pm
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Is it in warranty? if so you can upload documents and receipt on Swift Connect Direct, thats what I did.

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PersonMrs. Bonce
via mobile 07/9/2020 at 3:28pm
 Location: Luton (no jokes plea
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Thanks, I have all documents and receipt.


PersonEddie12
07/9/2020 at 4:01pm
 Location: Northern Ireland
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Getting the Service book stamped is not all that important. The invoice is the main document. (The reason for this is because "anyone can stamp a Service book" - without the caravan being serviced at all).


PersonMrs. Bonce
via mobile 07/9/2020 at 4:21pm
 Location: Luton (no jokes plea
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Thanks, I wonder why it is considered important then?


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PersonMick S.
07/9/2020 at 4:23pm
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Quote: Originally posted by Mrs. Bonce on 07/9/2020
Thanks, I wonder why it is considered important then?


Its the 'history' - and proving it, which your receipts do, which is important. You could lose the book and be in trouble, otherwise.


PersonEddie12
07/9/2020 at 4:52pm
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Quote: Originally posted by Mrs. Bonce on 07/9/2020
Thanks, I wonder why it is considered important then?


It's not really. The only time it may be beneficial to have is when changing ownership - but the Invoices are much better proof than the service record.


PersonMonty15
07/9/2020 at 5:18pm
 Location: London
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There were no invoices with my van's paperwork (but everything else you would expect) when I purchased it, Lunar did the transfer of remaining warrantee into my name solely on the service record book!

People keep invoices for their personal financial records and don't always pass them on, the service book goes with the van and may be the only service history available.

The rubber stamp's worth depends on age/value of your van, any outstanding warrantee that may be transferable etc. Personally, I'd ask the service guy to complete the service book record if at all possible. If you are having the same guy to do next year, then Feb isn't so far off, it'll wait, unless you want to sell van on before then.


PersonMrs. Bonce
07/9/2020 at 6:20pm
 Location: Luton (no jokes plea
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Thanks, thinking of px before that, but not definite. Anyway, asked White Arches (dealer), they say it doesn't matter.


Personiank01
08/9/2020 at 9:15am
 Location: Worcestershire
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I would not be too happy about handing over invoices or copies of invoices in my name to a stranger which is why I prefer to have the book stamped.


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PersonMrs. Bonce
08/9/2020 at 9:30am
 Location: Luton (no jokes plea
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Don't you have to do that when you sell or p/x the van?


Personiank01
08/9/2020 at 10:08am
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Quote: Originally posted by Mrs. Bonce on 08/9/2020
Don't you have to do that when you sell or p/x the van?


Nope you don't have to give them anything. They can also check with the manufacturer regarding servicing of the caravan if they want to transfer a remainder of any warranty.


PersonMrs. Bonce
08/9/2020 at 10:51am
 Location: Luton (no jokes plea
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Well, I didn't know that.


Personmadasaman
08/9/2020 at 11:30am
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Thats why you need to upload your service record to Connect Direct, so warranty is maintained. Your service guy should have done that. Have you checked to see if its up to date.

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73 going on 25
Beauty is in the eye of the beerholder


PersonMrs. Bonce
via mobile 08/9/2020 at 11:34am
 Location: Luton (no jokes plea
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Thanks, that's what it's called, was trying to find out.


Personcamcroft
08/9/2020 at 11:37am
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The big question is how old is the caravan and is it still under warranty if not it doesn't matter that much only for the proof of keeping it serviced for resale purposes



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