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 Topic: Elddis Avante cracked shower tray
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01/9/2017 at 8:31am
Location: Worcestershire
Outfit: Buccaneer Cruiser
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Quote: Originally posted by bronson2015 on 31/8/2017
Hi, unfortunately our motorhome was 3 .weeks past the year since we purchased it, i have since posting borrowed a welding gun from work and repaired it with some ABS rod, also injected expanding foam in the void under the tray. Cheers
It would have been covered under CRA 2015 regarding durability etc. The bonus is that the Internet is full of complaints about cracked trays which would have demonstrated an inherent fault. As you have done the repair yourself this may create problems if you have a damp issue in that area as it may not be covered. CRA 2015 states as follows;
1 Wherever goods are bought they must "conform to contract". This means they must be as described, fit for purpose and of satisfactory quality (i.e. not inherently faulty at the time of sale).
2 Goods are of satisfactory quality if they reach the standard that a reasonable person would regard as satisfactory, taking into account the price and any description. Aspects of quality include fitness for purpose, freedom from minor defects, appearance and finish, durability and safety.
3 It is the seller, not the manufacturer, who is responsible if goods do not conform to contract.
4 If goods do not conform to contract at the time of sale, purchasers can request their money back "within a reasonable time". (This is not defined and will depend on circumstances)
5 For up to six years after purchase (five years from discovery in Scotland) purchasers can demand damages (which a court would equate to the cost of a repair or replacement).
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