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Topic: Bailey crack panel - help
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16/3/2009 at 7:51pm
Location: Wigan Outfit: bailey Pagent Provance caravan & tent
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Hi chips 94
Ive had my Bailey Provance ( series 5 07 model )recently serviced by a bailey approved dealer . They found small cracks to the rear panel . I had to take it to a bailey approved repair company. They replaced it free of charge (bailey approved the repairs first and even called down to check the job out - so i was told). One of the staff told me that the reason for the cracks was due to how it was put together . Apparently the rear panel is `nailed` on and if the nails bend or not exactly go in straight then over time the cracks appear. Every stage of the caravan build is signed off by its installer so that bailey can check who has assembled it . I had no problems with the repairs due to the fact that my caravan is serviced via an approved dealer . Yes it costs a couple of hundred quid but at least its worth it . I also get the service centre to install differerent items that i require ie external sockets and additional lights because it is down to them if a problem uccurs and doesnt invalidate the guarentee. Its just peace of mind really.
It looks like bad workmanship at the end of the day . the best thing to do ( if it is possible ) is go and see bailey in person - probably at a show . they will assign somone to look into it and you can deal with them directly - Try contacting the bailey owners club as well .
Good luck !
Billybusa
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17/3/2009 at 1:06am
Location: Nantwich Outfit: None Entered
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Quote: Originally posted by billybusa on 16/3/2009
Hi chips 94
Ive had my Bailey Provance ( series 5 07 model )recently serviced by a bailey approved dealer . They found small cracks to the rear panel . I had to take it to a bailey approved repair company. They replaced it free of charge (bailey approved the repairs first and even called down to check the job out - so i was told). One of the staff told me that the reason for the cracks was due to how it was put together . Apparently the rear panel is `nailed` on and if the nails bend or not exactly go in straight then over time the cracks appear. Every stage of the caravan build is signed off by its installer so that bailey can check who has assembled it . I had no problems with the repairs due to the fact that my caravan is serviced via an approved dealer . Yes it costs a couple of hundred quid but at least its worth it . I also get the service centre to install differerent items that i require ie external sockets and additional lights because it is down to them if a problem uccurs and doesnt invalidate the guarentee. Its just peace of mind really.
It looks like bad workmanship at the end of the day . the best thing to do ( if it is possible ) is go and see bailey in person - probably at a show . they will assign somone to look into it and you can deal with them directly - Try contacting the bailey owners club as well .
Good luck !
Billybusa
Hi Billybusa, now i think thats good advice ---omf
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17/3/2009 at 7:36pm
Location: Lancashire Outfit: Caravan now Sold
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contact these guys as they know more than we do about cracks on baileys and water ingress.
from my email
Date: Monday, 6 October, 2008, 10:20 AM
Hello Michael
Further to your email I would suggest you contact Simon at Heather Caravans (01793) 522545 or 07977 486471 who are the people who come out to do repairs here on site. It was them who first told us about the problem and he deals with Bailey direct. Hope this helps.
Helen
Plough Lane Caravan Site
Kington Langley, Wilts SN15 5PS
(01249) 750146
------------- the only silly question is the one you do not ask.
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17/3/2009 at 9:38pm
Location: Stoke on Trent Outfit: 2016 Xplore 586 & VW Touran 140bhp
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HI ALL, WE HAVE JUST PURCHASED AN 08 BAILEY RANGER 540/6 AND AFTER READING THIS WISH WE HADNT AS THE COST OF THESE CRACKS MOST BE ASTRONOMICAL AND AS WE HAVE BOUGHT THE CARAVAN SECOND HAND FROM A NON BAILEY DEALER.
nOT SURE IF I SHOULD TAKE IT BACK OR HAVE SOME ONE COME CHECK IT OVER.
ANY ADVICE WOULD BE APPRECIATED.
CHRIS.
WAS EXCITED ABOUT GOING AWAY THIS WEEKEND IN OUR NEW VAN BUT FEELIN A LITTLE DOWN NOW.
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18/3/2009 at 8:17am
Location: kent Outfit: eldis sunseeker 400
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Quote: Originally posted by chrisfreelander54 on 17/3/2009
HI ALL, WE HAVE JUST PURCHASED AN 08 BAILEY RANGER 540/6 AND AFTER READING THIS WISH WE HADNT AS THE COST OF THESE CRACKS MOST BE ASTRONOMICAL AND AS WE HAVE BOUGHT THE CARAVAN SECOND HAND FROM A NON BAILEY DEALER.
nOT SURE IF I SHOULD TAKE IT BACK OR HAVE SOME ONE COME CHECK IT OVER.
ANY ADVICE WOULD BE APPRECIATED.
CHRIS.
WAS EXCITED ABOUT GOING AWAY THIS WEEKEND IN OUR NEW VAN BUT FEELIN A LITTLE DOWN NOW.
Mine cost £90.00 for all five.
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