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All I can say is well done!

well done for making a stand and taking this all the way, Far to often us as customers fail to get the service that we expect when purchasing from certain dealers, simply due to the fact we dont bother or carnt be botherd with the rigmaroll of it all.

If everone one acted like you are then maybe the service providers wouldnt try to pull the wool over our eyes in the first place

Quote: Originally posted by mzzy on 12/10/2009

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I just knew it was gonna be a Bailey!!! Seems they must have this common fault with cracking panels and damp, so many stories similar on here!

Any way good luck with it all, don't give up, these dealers will do any thing to get out of things like this!

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The percentage of Vans with cracked rear panels has been less than 1% and there not the only UK caravan maker who has had these problems but considering Bailey have the lions share of the market in the UK they will also have more caravans with some faults . And not all dealers try and absolve themselves from there responsibilities we have a Brilliant Bailey dealership up here in Dumfries & Galloway who customer back up is second to none and providing you have bought and keep you van serviced by them any warranty problems will be rectified as soon as they can . 

Quote: Originally posted by mzzy on 12/10/2009

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I just knew it was gonna be a Bailey!!! Seems they must have this common fault with cracking panels and damp, so many stories similar on here!

Any way good luck with it all, don't give up, these dealers will do any thing to get out of things like this!

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same here.our bailey was rubbish as well with cracking to the panels along with various other problems they didnt give a t*ss about.worst caravan we`ve ever owned by a mile and it would seem ours isnt an isolated problem either.oh well all will be well now pegasus is here.

Update : Independent  Assessors report states that the damp, in his opinion, has been caused by a "failure of the rear awning rail seal,roof rail seal or a split in the rear ABS panel, or a combination of all these items. The owner of the caravan has not contributed to the water ingress through any form of impact damage or neglect".

He also goes on to say that the work should be carried out as soon as possible to alleviate the possibility of rotting timbers in the rear frame construction. In his opinion the rear panel split was caused by incorrect fitting at the factory, Bailey to note. 

The dealer has been made aware of this report by a personal visit from the inspector but he is refusing to do anything at all until he is contacted in writing by Trading Standards. I shall of course be contacting Trading Standards first thing on Monday morning, and also instigate court proceedings. The saga drags on !!!!!  

HHHMM sounds interesting!! We shoud chat.