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Hi Alison, I sort of agree with Steve, if the dealer is sorting it out under the garuntee's that he has given, then see how it goes from there.  The dealers are really busy this time of year, and things do get overlooked, not that this is an excuse for poor service.

The van should have been supplied in good working order, it must be gutting when you get one with real problems. 

It might be worth trying to get to the bottom of why its leaking during the repair though, a friend of mine has a three year old van from Bailey from new, which has had to have both the back and front panels replacing.  Apparantly they had an issue with someone there over tightening the screws holding the panels on, which had cracked under the awning rail and were letting water in there.  If this is a possible cause, then you really want the panels changing.

All the best on this one.

Tony

well I'm absoutely gutted to say I've just found water leaking in our new to us 2005 pageant Bordeaux. We've not had it a month yet and bought from Baileys biggest dealer, it came with a full service history and luckily a 12 month warranty.

Yesterday I noticed a small area of what looks like mould on the wooden ledge under the left hand side front window. On closer examination today when you run your finger along the poinit between the wallboard and the ledge its wet!! I pulled the curtain along to discover an 8 inch thin layer of clear mastic and the water is coming in either side of this. I'm so upset.

I've just started a new thread on mine hoping for some help

Just read your thread savanne1.  What a nightmare!  I'm still waiting to find out where the service history is, or at best the PDI.  I emailed them on Tuesday and have had no reply.  Looks like I'm going to have to phone.  I hate confrontations but after all the inconvenience of towing the van back to the dealer (nearly 2 hours!!) I think the least they can do is service it.  Good luck with your caravan.  I know how stressful it is.  We had a week away in ours before it went into the workshop and I didn't really relax. 

Alison

Just read your thread savanne1.  What a nightmare!  I'm still waiting to find out where the service history is, or at best the PDI.  I emailed them on Tuesday and have had no reply.  Looks like I'm going to have to phone.  I hate confrontations but after all the inconvenience of towing the van back to the dealer (nearly 2 hours!!) I think the least they can do is service it.  Good luck with your caravan.  I know how stressful it is.  We had a week away in ours before it went into the workshop and I didn't really relax. 

Alison