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So glad you and your family are OK...

Oh, No, I am glad its not put you off caravanning, and your family are safe,

that happened to us with our first trailer tent but luckily didn't hit anything.

My 3 year old just saw those pictures and said "you have to tell the owner of that carrrravan to wind the jockey wheel up a little bit when its on the back of the car, that will stop it hitting a wall", bless him, he has been taught well!

Update- The insurance company have been great which i know is rare, they have dealt with my claim very quickly, the final settlement is £500 more than what we paid for the caravan!!

We have now had time to get over the ordeal an have decided to start hunt for a replacement caravan so we can start the adventure all over again!!

Quote: Originally posted by Rob2011 on 10/9/2011

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Update- The insurance company have been great which i know is rare, they have dealt with my claim very quickly, the final settlement is £500 more than what we paid for the caravan!!

We have now had time to get over the ordeal an have decided to start hunt for a replacement caravan so we can start the adventure all over again!!

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Only just spotted this thread, Rob and I'm so sorry to hear of it all.  After saying that, it sounds as if the insurance company has been really fair - m ight be useful for folk to know which insurance company you dealt with.  (We had excellent service from the Caravan Club insurance when our van was stolen over two years back.)  Exciting times ahead looking for a new van. 

 well done rob

 glad to hear the outcome with insurance co.they have certainly come up trumps,now go out and look for another van with the specs that you need,take your time and at least you have got most of your stuff to swop over to the new one.

 here's to many years of holidays with you and yours.

Hi David

The Insurance company is AM Trust Europe they are a nottingham based company, I got the policy with the AA online.

I agree they have been very fair and really helpful, the salvage comapny are coming next week to collect which will be quite sad!! but as said before we were all ok and thats the main thing. Hopefully we might be able to pick up a bargain now its the end of the season.

 Glad to hear the your all ok, pitty about the caravan but hey it can be replaced.

Good reason to up grade !!

Good luck with the claim and I hope it doesnt put you and your family off caravaning.