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Oh dear! There are two names I wouldn't put together when buying a caravan. Bailey and Discover.

Both have appalling customer relations!!!!!!

Quote: Originally posted by dazzer252 on 22/8/2011Does anyone have experience of claiming on the bailey 6 yr ingress warranty without a full service history then? You would like to think that Bailey would honour it especially as they don't seem to have a national database......so other than the service book how do they know? As we are buying 2nd hand we would have no way of knowing either way if our dealer hadn't made the effort to trace the previous owner. We have checked the van out as best we can (inc with a decent damp meter) and it all appears fine and is in mint condition. We have the comfort of a 6 month warranty from the dealer we are buying from but are still swaying towards some form of extension to this just in case. The discover one would suit us IF they will confirm having no service history before we owned it won't invalidate any sections of their policy. Our dealer has offered us a different one from gatewayleisure.com but this costs £249 for 1 yr and appears (from looking at their site) to have a claim limit of £1000 where as the discover one has a claim limit up to the value of the van (in our case (£8k). If anyone can recommend any others we are all ears

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