Incidentally Trading Standards believe there may well be a criminal breach and are investigating the matter. They appear to be rather more confident than some of the replies I have received on this forum. Trading Standards will act upon the facts provided to them. They are investigating, rather than have made a decision. What is quite useful here is that we now have a completely different case presented and thanks for the additional facts. You now comment Four days later we received in the post two invoices that detailed everything - that is the caravan, the three optional extras and a couple more items that had never even been discussed let alone agreed. There was a note with the invoices requesting that I sign and return one of them. The note also described the invoices as copy orders. This they certainly were not as they had additional items and and of course a total of £21,530.95. Also the invoices advised me to sign the orders only if I wished to be legally bound by them. I don't so I didn't sign them.
So, When Wandahome sent the two invoices they said that you should only sign them if you wished to be "legally bound." This changes the original content of your post to your advantage. From their comment Wandahome could not have been under the impression that what you signed at their place was to be a legally binding contract. They say that that contract would only occur once you signed the invoices they posted to you. To create a contract certain elements have to exist, in law, and your original post set out all of the ingrediants for the creation of a legally binding contract including your payment of the deposit. One of the ingrediants is that the parties intend to enter into a legally binding agreement. From your comments above, Wandahome did not have that intention because they asked you to sign the later invoice only if you want to be legally bound.. So, if you did not sign the invoices posted to you then no contract exists and Wandahome have to repay the £1000. So, according to your latest post, there was no deception becasue Wandahome sent you invoices to sign only if you wished to be legally bound. You don't wish to be legally bound so I assume that you have not signed the invoices. So, the issue here is that having taken a deposit Wandahome will not return it. They clearly must because they say that there is no legal commitment. So, what reason have they given for its non return? It does seem rather odd. Even more so becasue where is the criminal act if they sent invoices and made it clear that you would only be legally bound if you signed them? Phil
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If you're not on a fell your wasting your feet and for 2014 it's.......Feb Castleton Mar North Yors Moors; Apr Sutton on Sea; May Thirsk; Jun Clapham/Riverside (Lakes); July Wharfedale; August Crakehall; Sept Knaresborough; Oct Wirral Park/Clitheroe
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Topic: Wandahome
