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 Topic: 2nd service @ catterick caravans 😒😒😒
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12/7/2014 at 8:51am
Location: York
Outfit: Lunar Clubman SE
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Joined: 18/8/2013 Standard Member
Forum Posts: 2
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Just seen these recent reviews about Catterick Caravans. Wish we had taken our own advice!! Perhaps we thought things may have improved. Wrong. We thought we only wanted a motor mover fitted so should be ok? Wrong again! After our previous review we sold our Clubman SE and bought a 2014 Lexon 640 (not from Catterick), picked up in March. A week after delivery we booked it into Ebor Lesiure, York, to have a motor mover fitted, as they are by far our closest dealer and had a really good price. To be fair, the mover was fitted and that part was ok, works well. The caravan was a different story! Our brand new, factory fresh, new van was filthy on collection! Dusty grit all over the floor (fortunately, due to our previous experience my wife had removed the carpets), and dirty, dusty hand prints all over the cushions and seat covers. Do they have ANY concept regarding the care of people's property? It appears, a year on, things have sadly not improved. Such a shame, as someone else has commented that this WAS a lovely, customer focused, family run company. OK still family run perhaps but they don't seem to care any more.
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