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Topic: Overland Caravans, Larbert

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VangoMan02

11/1/2014 at 12:42pm
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Quote: Originally posted by pierre19 on 11/1/2014

Quote: Originally posted by Jax365 on 11/1/2014The van was very filthy inside, and for 17 days a couple of lights had been left on as had the heater fan ..... so battery flat ....

Did they offer you a new battery or did you have to buy a new battery yourself? A flat flat leisure battery often won't take a charge after treatment like that.

Sorry to hear of this.

Hi Jax .... the company is going/gone bust ...... the lights were still on and the fan was still running ... so not completely flat .....
It's on charge, now, at home ..... and I'm justraying that it will be ok ....
Cheers
Pete

If your charger doesn't seem to do the job of charging and you don't have a smart charger see if you can borrow one as they can generally revive a leisure battery in circumstances like this.

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joeboy55

15/1/2014 at 3:06pm
Location: None Entered
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Happiharri,

Eglinton Caravans in Irvine will be more than happy to deal with any servicing and warranty issues that you have.

Always an excellent service from the Eglinton staff and they are very reliable

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blueexpo97

15/1/2014 at 3:30pm
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Link to Eglinton. Although I don't own one of the brands they sell, I always use their shop and find the guy behind the counter very helpfull.

Now if only they could get the bits I ordered for my ATC system, I would be really happy.

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andycapp

15/1/2014 at 4:41pm
Location: perth
Outfit: ace jubilee herald

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Hi Happiharri

sorry do not know where you are,I use Grants of Craigmills in Dundee, have done for the past 8 years. They have been great with me.

All the best who ever you get.

Andy

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no day you learn something,is wasted

IainM

15/1/2014 at 6:31pm
Location: West Lothian
Outfit: 20 XC60 B5 18 Elegance 580

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I would vote for Duncans ... excellent, look after me very well indeed.

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2020 Volvo XC60 B5 R Design Geartronic / 2018 Swift Elegance 580

Best Wishes

Iain

pierre19

16/1/2014 at 11:05am
Location: Deep in the Trossachs
Outfit: Tent gone . Coachman Pastiche now

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Hi Happyharri .... glad you got your van .... back ....

.... very worrying when this happen .... we had to suffer all over Christmas and New Year.

Shame .... really, where we are ..... it's a good distance to find a decent dealer.

Any .... votes for Perthshire ...??

Cheers

Pete

andycapp

16/1/2014 at 11:48am
Location: perth
Outfit: ace jubilee herald

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Hi pierre 19

we looked at Perthshire Caravans when buying our new van but they were a bit expensive,cant comment on servicing. There is a mobile service basted on Shore Road business park, don’t know how good he is.

Sorry I cant be of more help,

Andy

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pierre19

27/1/2014 at 2:36pm
Location: Deep in the Trossachs
Outfit: Tent gone . Coachman Pastiche now

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Hi all .... has any-one .... driven past them recently ......

.... what's happening ..... just spotted that they have been removed from the

AWS web-site......

Cheers

Pete

tamus

27/1/2014 at 3:59pm
Location: Lanarkshire
Outfit: Coachman Extra 575

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Hi
The place is closed and it appears that their stock is up for auction by Sweeney Kincaid auctioneers. Shame as they were good to deal with

IainM

27/1/2014 at 8:57pm
Location: West Lothian
Outfit: 20 XC60 B5 18 Elegance 580

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Looked empty the other night when I passed, petrol station still in operation but I guess that may be a separate business.

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2020 Volvo XC60 B5 R Design Geartronic / 2018 Swift Elegance 580

Best Wishes

Iain

ScoobyCamper

30/1/2014 at 9:41pm
Location: Edinburgh
Outfit: Lunar Quasar 546

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If by chance any of the staff from Overland are reading this post, I'd just like to say to them that I am really sorry to hear this has happened. Every single member of staff I ever encountered there were always a pleasure to deal with - helpful, kind and accommodating. I hope you are all successful in your future careers.

Sorry also to hear of customers adversely affected by this closure. I hope you all manage to resolve any issues quickly and to your satisfaction.

decho

03/2/2014 at 9:16am
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I'm sorry for any caravanners who may have lost out through their demise. However many people have had problems with this dealership.
I my case....
1. They messed up delivery dates with many broken promises.
2. They finally delivered the caravan with the wrong upholstery.
3. My first service - told me van was ready to pick up. It wasn't, hadn't been cleaned inside despite promising me it would.
4 it even took them 3 attempts to put the correct number plate on my new van despite them having the registration document in front of them..

So, I am sorry but my experiences of them were not good and I would not have bought or had my van serviced with them again. I know of several others who have had similar problems.

craft lady

06/2/2014 at 6:02pm
Location: scotland
Outfit: Lunar Delta TI

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Drove pass today, gates open and 1 large van in the yard but other to that no sign of life.

bigbawmcgraw

07/2/2014 at 11:51am
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This is news to me!!

I've had my van in there since November to be serviced and sorted under warranty.

Now I can't contact anyone. Do liquidators have the right to sell my van?? I damn well hope not.

ScoobyCamper

07/2/2014 at 11:56am
Location: Edinburgh
Outfit: Lunar Quasar 546

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I would try sending them am email via their website. That's probably the best way to try to get a response if no-one is physically there. They may still be remotely checking their site/emails. I hope you get your van back quickly.

bigbawmcgraw

07/2/2014 at 12:05pm
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So do I.
Unfortunately I can't get there until tomorrow.
Not a happy camper right now.

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