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Subject Topic: Go out doors calor lite
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PersonLightFantastic
15/4/2014 at 10:17pm
 Location: East Sussex
 Outfit: Conway Crusader 2001 folding camper View LightFantastic's Profile View Profile   Reply to LightFantastic Reply   Quote LightFantastic Quote  
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Quote: Originally posted by Taylor56 on 15/4/2014
Disgusting way to treat your customers.

What is?


Personmalc1945
16/4/2014 at 9:50am
 Location: south yorks
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I started this discussion and I have three lites a got the extra one of ebay so that when we went to france for 5 weeks last may we did not run out ,and yes we neede them as it was very cold over there and we used the heating a lot. there always seems to be lites for sale on ebay maybe calor should get them back that way. it just means that there are plenty of empty's out there but you can not get them filled. The cost of the deposit makes folks by of ebay many a time I have seen them for a £10 note and some times still have gas in them. lets hope calor pull there finger out for this spring..   malc1945


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Personjtaw45
16/4/2014 at 10:40am
 Location: Hull
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If everybody has 3 or 4 bottles in their possession you can understand calor's reluctance to keep producing them. If you're only exchanging 2 of them on a semi regular basis that's a lot of gas bottles tied up with no return on them for calor. The investment they make in producing the bottles means they need each bottle back 4 or 5 times to cover the cost of manufacturing. Because calor are a big company people think it's fine.

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moorlander999
16/4/2014 at 11:48am
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Quote: Originally posted by ANN LIVELY on 15/4/2014
Having tried all local suppliers of Calor lite to no avail, I decided to call Calor head office (in March)....they confirmed that there was a national shortage of the bottles but they were having a new batch manufactured and they would be ready early April. I have since managed to exchange 2 calor lite bottles but was also told that Calor were changing their exchange policy and lites could only be exchanged for lites and not any 6/7 as they did previously.




Depends which dealer you get them from. I can swap any size bottle back and forth , no issues as long as I pay for the refill.


PersonAgent 8
16/4/2014 at 3:45pm
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The Calor website now says this, "Please note: Due to limited availability a 7kg Butane and 6kg Propane can no longer be exchanged for a 6kg Calor Lite. The 6kg Calor Lite can however be exchanged for either cylinder in its group."


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PersonLightFantastic
16/4/2014 at 6:58pm
 Location: East Sussex
 Outfit: Conway Crusader 2001 folding camper View LightFantastic's Profile View Profile   Reply to LightFantastic Reply   Quote LightFantastic Quote  
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Quote: Originally posted by moorlander999 on 16/4/2014
Depends which dealer you get them from. I can swap any size bottle back and forth , no issues as long as I pay for the refill.

Yep, my dealer is certainly more flexible. Last year I swapped a 13kg patio gas and a 4.5kg butane for Calor Lites, so I wasn't even aware that the policy was that you could only swap the 6/7kg cylinders for a Calor Lite.

However when I refilled a Lite recently I asked the dealer and he said that currently due to the Lite shortage you had to have a Lite to receive a Lite refill/exchange.



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