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Subject Topic: Brittany Ferries
Page:  1  2 Post Reply Post New Topic
11/11/2018 at 8:39pm
 Location: nr Derby
 Outfit: Phoenix 440+
View jaiash's Profile View Profile   Reply to jaiash Reply   Quote jaiash Quote  
Joined: 09/7/2008

Diamond Member
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Forum Posts:   3770

Site Reviews Total: 26
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Quote: Originally posted by cookie138 on 08/11/2018
I obtained a guest number from my chum. Even with that, the Brittany Ferry price was undercut by the Caravan Club so I went with them.



Friend of mine - likewise, CC was cheaper than the discount available.

-------------
Grahame


12/11/2018 at 10:46am
 Location:  Wales
 Outfit:  Volvo XC60 R Design
View madasaman's Profile View Profile   Reply to madasaman Reply   Quote madasaman Quote  
Joined: 13/3/2011

Diamond Member
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Forum Posts:   2037

Site Reviews Total: 61
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Site Nights 2022: 14
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Well I just tried a crossing we are planning for May and CC price was £90 dearer with no cabins booked, but we do get 30% off.

-------------
73 going on 25
Beauty is in the eye of the beerholder



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12/11/2018 at 4:22pm
 Location: nr Derby
 Outfit: Phoenix 440+
View jaiash's Profile View Profile   Reply to jaiash Reply   Quote jaiash Quote  
Joined: 09/7/2008

Diamond Member
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Forum Posts:   3770

Site Reviews Total: 26
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Site Reviews 2020: 0  
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Site Reviews 2018: 6  
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Site Nights 2018: 34

Poole Cherbourg - midweek out and back - Mid July - Mid August £365 return inc day cabin each way with Voyage membership.

-------------
Grahame


13/11/2018 at 10:27am
 Location: banbury
 Outfit: Lunar Clubman SI
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Joined: 24/6/2013

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My trip is booked to St Malo and back with a c'van including cabin. CC site wouldn't give me my date to start with but suddenly it opened up so I assume I found a cancellation. I think the club has only a few booking options. Cost £505 out late May back early July.


16/11/2018 at 2:50pm
 Location:  Wales
 Outfit:  Volvo XC60 R Design
View madasaman's Profile View Profile   Reply to madasaman Reply   Quote madasaman Quote  
Joined: 13/3/2011

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Forum Posts:   2037

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Site Nights 2021: 28
Site Nights 2020: 14
Site Nights 2019: 38
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Well I am no longer an associate member, BF have given me my own number and next year I will have to pay full membership price. Associate membership is finishing this year.

-------------
73 going on 25
Beauty is in the eye of the beerholder



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30/12/2018 at 8:00pm
 Location: None Entered
 Outfit: None Entered
View Caroliner7's Profile View Profile   Reply to Caroliner7 Reply   Quote Caroliner7 Quote  
Joined: 30/12/2018

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If anyone has got a code for discount could you kindly email me at oscarjames1 at googlemail.com

Thank you


31/12/2018 at 10:00am
 Location: Worcestershire
 Outfit: Buccaneer Cruiser
View iank01's Profile View Profile   Reply to iank01 Reply   Quote iank01 Quote  
Joined: 30/6/2004

Diamond Member
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Forum Posts:   4061

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Site Reviews 2024: 1  
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Quote: Originally posted by The 2 Tops on 27/10/2018
All about money, though. Our new tow car is about 350mm taller than the previous one, although in the same rating for length. although significantly lower than the caravan height, it adds £60 to our return fare on the Sty Malo run. Bet lots of caravaners get penalised like that.
Bertie.


I don't think that is quite correct. Our caravan is 3m high and if the car is lower than the 3m even with a roof box it makes no difference. This I was told by Brittany Ferries last year when I queried it as we had a roof box fitted.
However if you do it all Online then you are correct you are penalised. We did it Online and then phoned in and got the reduction. Same applied to length as doing it Online we were over 13m in length adding on about £60 however the true length was under 13m.
Next time after doing the booking Online phone in and tell them the height of the caravan and the height of the vehicle. You may be pleasantly surprised.


31/12/2018 at 10:24am
 Location: None Entered
 Outfit: None Entered
View saxo1's Profile View Profile   Reply to saxo1 Reply   Quote saxo1 Quote  
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I rang and queried if it would cost extra because I had a roof box,they said I wouldn't but when the Invoice arrived I had been charged!
saxo1


31/12/2018 at 10:33am
 Location: Worcestershire
 Outfit: Buccaneer Cruiser
View iank01's Profile View Profile   Reply to iank01 Reply   Quote iank01 Quote  
Joined: 30/6/2004

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Quote: Originally posted by saxo1 on 31/12/2018
I rang and queried if it would cost extra because I had a roof box,they said I wouldn't but when the Invoice arrived I had been charged!
saxo1



Someone may have got it wrong and you should have queried it if the car with the roof box was lower than the caravan. Normally when they amend a booking you get the amendment in your mail box within minutes.


31/12/2018 at 11:12am
 Location: None Entered
 Outfit: None Entered
View saxo1's Profile View Profile   Reply to saxo1 Reply   Quote saxo1 Quote  
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I did tell them that the caravan was higher than the car plus the box,on reflection I think what the additional charge was for was an amendment to the booking.
saxo1


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31/12/2018 at 11:30am
 Location: Worcestershire
 Outfit: Buccaneer Cruiser
View iank01's Profile View Profile   Reply to iank01 Reply   Quote iank01 Quote  
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Quote: Originally posted by saxo1 on 31/12/2018
I did tell them that the caravan was higher than the car plus the box,on reflection I think what the additional charge was for was an amendment to the booking.
saxo1




If done through CC you would be correct. As we are Club Voyage members there is no charge.


31/12/2018 at 1:24pm
 Location: None Entered
 Outfit: None Entered
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I am a Club Voyage member but if you amend your booking by telephone they charge.
saxo1


01/1/2019 at 11:46am
 Location: Worcestershire
 Outfit: Buccaneer Cruiser
View iank01's Profile View Profile   Reply to iank01 Reply   Quote iank01 Quote  
Joined: 30/6/2004

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Quote: Originally posted by saxo1 on 31/12/2018
I am a Club Voyage member but if you amend your booking by telephone they charge.
saxo1


We have never been charged for an amendment however this is because we are registered as disabled and you cannot do the amendment Online so I apologise as I forgot about that issue.
However having said that if the amendment is due to their website, how can they charge you? Also if it saves you £30 or more quid, the phone call is the cheaper option even if you pay for the amendment provided the amendment costs less than £25.


01/1/2019 at 12:21pm
 Location: None Entered
 Outfit: None Entered
View saxo1's Profile View Profile   Reply to saxo1 Reply   Quote saxo1 Quote  
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I also have limited mobility and notify them but don't need a wheelchair,I just can't manage stairs.
When I queried if there was a supplement to pay for the roof box I was told no but they sent me a new invoice with the extra added on.
Unfortunately thanks to BT/Open Reach I was unable to access any emails till shortly before my departure and didn't check the amount charged,by the time I discovered it I had too many other things to sort out and didn't bother to query it.
saxo1



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