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Quote: Originally posted by jsparkes201148 on 04/12/2018

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I have found that being a member of the Caravan Club gives me access to 24hr free legal advice.
I rang the number, spoke to the duty solicitor, who confirmed that we have a legally binding contract and the discovery of the fault was “after the event” and I should not be expected to give him up to £500 towards repairs.
He said my position was strengthened because I handed over the Caravan Registration document and the CHRIS document.
He initially offered £9 over the phone, then dropped to £8500 and wouldn’t budge.
On the day we did the deal my old van was on their website for £11500.

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Quote: Originally posted by jsparkes201148 on 04/12/2018

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Dealer inspected van while it was attached to my car, he later said the fault only became apparent when he inspected it detached from the car.
He said his lads were removing the gas bottle, and noticed that two L brackets in the Gas Locket that secure the bulkheadti the chassis, had “popped’ the screws.
He said it had been like this for some time.
I had never noticed anything or felt anything while towing.
And we have been to Spain twice this year.
Friends, in business have told me that we signed a contract and that’s it.

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Quote: Originally posted by jsparkes201148 on 05/12/2018

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So, collected the van today and very pleased with it.
Dealer had removed front drawer unit and part of the facia and timber in the ‘old’ caravan.
He showed me in the gas locker where the screws had come out of the brackets and demonstrated how the body could be lifted up.
Worse than that, the floor about a metre from the front had a dangerous looking crack.
Without the cushions , facia and drawers, it was not possible to see just how much the body was moving when it shouldn’t be.
Like i said, we have been to Spain twice in it this year and were at CC site at Bury 10days ago.
Any way I was happy to give him a
contribution tpwards the repairs.

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Quote: Originally posted by trog100 on 05/12/2018

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and its not the dealer just trying it on which is always the favorite suggestion..

trog

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