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 Topic: Campsite closures and Refunds
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 via mobile 20/4/2020 at 6:26pm
Location: chesterfield
Outfit: Ford Kuga AWD & Lunar Clubman SI
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Joined: 02/7/2006 Diamond Member 
Forum Posts: 1581
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I had an Easter booking which I have transferred to August, don't normally do August , but we had a long weekend booked with haven in May they have informed me today that it's cancelled, I have 3 choices, cancel with refund, rebook another date with the guarantee in covid19 cancels our new booking we will be covered, plus a 50 pound voucher for food and beverages. The third option is to book a date in the future if you can't set a date yet, this has a 6 month limit.
Haven isn't everyone's favourite but I'm very happy with the service.
If you rebook and it's cheaper they will refund the difference, if it's more expensive then you have to pay the difference which is only fair.
I feel sorry for those that are having difficulty, it's early days yet June maybe in doubt, wait to see if they are as accomodating
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