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I read somewhere that your not covered whilest towing , be an idea to check your policy .

atb

Wizard

I have my van with E & L and have looked through it and dont really see anything wrong i also paid year upfront so 13 payments dont bother me. I would like for the people on here who have actually taken insurance with them to comment on the company and why they dont or do like them.

Gerry

I had E&L insurance , after the first year they increased my direct debit payments without informing me and also uprated my policy cover without asking if i wanted the extra cover ( which i did not ).

atb

Wizard

I got a quote from them a couple of years ago, then they rang back and asked for more details about my storage site. When I explained to them they (fortunately) said they wouldn't be able to insure me. Six months later I moved my 'van onto my own property, and my sister-in-law took over my old storage spot. E & L insured her without any questions!

Three months ago, whilst renewing, she tried the CC. When she told then her chassis no., they correctly pointed out that the number was incomplete, the 'van may have previously been stolen, and of course, was unable to insure it. Yet E & L had accepted this same number without raising a query. Fortunately she then changed her 'van and insured it with another company; but I thinnk she was lucky, because from some of the stories other 'vanners tell, E & L may not have paid out on the old 'van because of the incorrect chassis no.

Al.

Quote: Originally posted by wizard9956 on 03/5/2008

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I had E&L insurance , after the first year they increased my direct debit payments without informing me and also uprated my policy cover without asking if i wanted the extra cover ( which i did not ).

atb

Wizard

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 Ditto also had my Jack Russel insured with them he developed eczema and after

e&l paid out twice for his tablets & treatment refused to cover him anymore and left me with a £500 bill that I thought I was covered for, also they never paid out the full amount of the vets bill so I gave up on them. now insured with caravan guard for van

 and CC for dog.

Exactly the same here, they upped my level of insurance and added on a platinum members club charge all without my knowledge, so cancelled immediately, got my money back for the platinum club and moved to caravan guard.

Bryan

Quote: Originally posted by bcam on 05/10/2008

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Exactly the same here, they upped my level of insurance and added on a platinum members club charge all without my knowledge, so cancelled immediately, got my money back for the platinum club and moved to caravan guard.

Bryan

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Snap

Same for me, I'm well chuffed with Caravanguard as well, they refunded me £40 when I put my caravan onto a seasonal, as the security is better than our drive.

Paul

I wouldn't recommend E & L for any insurance

I have pet insurance with them and they are a nightmare to get money out of them

Yes they were cheap, but pay a bit more and get better service

They're crap!!