Home

   Log in or Register



Insurance Quotes
forums Campsite Search Comp Directory tips virtual brochure Profile
Tent and Awning Reviews Competitions Caravans and Motorhomes For Sale Shopping Diary Advent Calendar

Advertisement

Message Forums

Welcome Guest Register Login Search The Forum Posts Since Last Visit
 Reception - All Forums
  Caravans and Caravanning
Share   Post on X / Twitter  Share on Facebook  Email  Printer Friendly Version Print
Subject Topic: A Sorry Tale of DAMP
Page:  1  2  3  4 Post Reply Post New Topic
29/10/2009 at 6:24pm
 Location:  Norwich Norfolk
 Outfit: IVECO 75 E 17 SELF BUILT CONVERSION
View mjcreed's Profile View Profile   Reply to mjcreed Reply   Quote mjcreed Quote  
Joined: 27/1/2005

Gold Member
Gold Member

Forum Posts:   309

Site Reviews Total: 4
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

I can see that trading standards are going to be getting rather buisy in the next few months, I to would be very interesred in any info available as I have had continuous problems with my van since new in November 2006, although no damp as yet but floor delamination, worktops delaminating, and the thetford fridge the N180 has been rubbish from the start and been replaced once as it totally packed up.now got more problems with it. the floor has now started to delaminate again in the kitchen area. I havn't missed a service and it's going in Monday for it's third service with a list of jobs yet again. maybe trading standards is the way to go ........Mark

-------------
here today , where tomorrow?
yet another full timer,


30/10/2009 at 5:54pm
 Location: Humberside
 Outfit:  Swift Elegance 565
View Jerry+Tina's Profile View Profile   Reply to Jerry+Tina Reply   Quote Jerry+Tina Quote  
Joined: 04/3/2005

Platinum Member
Platinum Member

Forum Posts:   1362

Site Reviews Total: 10
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Standy by blondieandi..... there is light at the end of the tunnel and its not a train coming. I have news, but will wait till its in writing before publishing what hopefully will be the final chapter. Sorry blondieandi you will just have to wait a little longer 17

It's worth waiting for, honest.17

mjcreed: as long as the dealer is attempting( I use the term loosely) to rectify the faults, I think that is all you can ask at the moment. However, I wouldn't presume to know everything on the subject so suggest a  chat with your Consumer Direct department could put your mind at rest regarding your options should the dealer fail to rectify the problems.



-------------


Discounted Insurance Quotes for UKCampsite.co.uk visitors! Up to 12.5% off!
UKCampsite.co.uk users are rewarded with up to 12.5% off Caravan Guard touring caravan insurance, folding camper and trailer tent insurance, and 5% off motorhome and campervan insurance. Static caravan insurance is also available. Get an online quote now

06/11/2009 at 5:56pm
 Location: Humberside
 Outfit:  Swift Elegance 565
View Jerry+Tina's Profile View Profile   Reply to Jerry+Tina Reply   Quote Jerry+Tina Quote  
Joined: 04/3/2005

Platinum Member
Platinum Member

Forum Posts:   1362

Site Reviews Total: 10
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Update : I now have confirmation in writing that Bailey and the dealer will now repair my caravan at no cost to me. It's a pity I had to go to such lengths to get what, after all, I was entitled to. I am advised that the new back panel and other assorted parts will take about three weeks to be delivered to the dealers, I will post again once the van has been returned to me.

-------------


06/11/2009 at 6:25pm
 Location: 
 Outfit: 
View racletcharlie's Profile View Profile   Reply to racletcharlie Reply   Quote racletcharlie Quote  
Joined: 06/4/2008


Guest

Forum Posts:   840
Tent Reviews:   1

Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Hurrah!

Now that's what I call a result. £1700 saved.

What we really need is one of those "stickies" in at the top of the post entitled "what to do if your dealer is as slippery as an oiled baby and your van is a crock".

Honestly, caravan dealers MUST know the law. Which means that a lot of them are simply flouting it.

I'd love to do a "which" style consumer test and name and shame the hefty minority of terrible dealers who are giving the rest a bad name.

As for Bailey, well, I hope they are reading this thread. I know they are a budget caravan maker, but budget doesn't need to be badly made.

In fact (going a little OT), don't you think there is a niche market for a caravan maker to make a budget caravan by making a shell properly and well so it doesn't fall apart in a decade, and then fitting it out with just a gas stove, portapotti and a bed or two? Kind of like those rather splendid 50s caravans you see occasionally? Or am I the only one who would consider buying one like that?

Charlie


07/11/2009 at 7:26am
 Location: Humberside
 Outfit:  Swift Elegance 565
View Jerry+Tina's Profile View Profile   Reply to Jerry+Tina Reply   Quote Jerry+Tina Quote  
Joined: 04/3/2005

Platinum Member
Platinum Member

Forum Posts:   1362

Site Reviews Total: 10
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

I bought a Bailey because we liked the layout of that particular van . Any manufacturer will, and occassionally does, produce a "rogue one". It is what they do about it that is important. Bailey, although offering the parts free, should have taken a more proactive approach to discover the cause of the problem in a 3 year old van. The dealer is the one my contract was with and as you can see by my previous posts, he has also not done Bailey any favours, as he is in effect acting as their agent. His list of excuses was quite amusing at times. Anyway, I had a call from the dealer who was most keen to get my van under cover or to send an engineer to do a temporary repair to prevent the problem from getting any worse. It is a pity he never showed that concern when he was avoiding the issue over a month ago.



-------------


Advertisement



07/11/2009 at 7:10pm
 Location: 
 Outfit: 
View racletcharlie's Profile View Profile   Reply to racletcharlie Reply   Quote racletcharlie Quote  
Joined: 06/4/2008


Guest

Forum Posts:   840
Tent Reviews:   1

Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

I take your point - every manufacturer has an off day, but...

When was the last time you saw a thread called "Eriba nightmare" or "Freedom dealer rubbish" or similar?

Bailey make a whole lot of very good vans which serve very well, but if they make the odd duff one they need to accept and repair it. As you say, your dealer's attitude was the real problem, though...

Charlie

Charlie


08/11/2009 at 8:24am
 Location: Humberside
 Outfit:  Swift Elegance 565
View Jerry+Tina's Profile View Profile   Reply to Jerry+Tina Reply   Quote Jerry+Tina Quote  
Joined: 04/3/2005

Platinum Member
Platinum Member

Forum Posts:   1362

Site Reviews Total: 10
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

We previously owned a Lunar Lexon and thought that van had better build quality and materials but felt that the Bailey offered the best use of space in this instance. I know people will say "Leaky Lunars" but at the end of the day I have owned 2 Lunars and 1 Bailey and the Lunars are winning the damp issue 2-0. Bailey build a lot of vans and get the body integrity right most times, as do most manufacturers, but as I have previousy stated it's after sales care and service that is paramount. Due to this dealets attitude, and by treating me like an idiot, he will not be seeing me on his premises aver again after I have collected my van.

-------------


03/12/2009 at 6:49pm
 Location: Humberside
 Outfit:  Swift Elegance 565
View Jerry+Tina's Profile View Profile   Reply to Jerry+Tina Reply   Quote Jerry+Tina Quote  
Joined: 04/3/2005

Platinum Member
Platinum Member

Forum Posts:   1362

Site Reviews Total: 10
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Update : van going in to have new back end fitted this week-end, estimate 2 weeks.

-------------


18/12/2009 at 3:09am
 Location: Sitingbourne
 Outfit: baily champaign
View old chap's Profile View Profile   Reply to old chap Reply   Quote old chap Quote  
Joined: 19/2/2006

Platinum Member
Platinum Member

Forum Posts:   1098

Site Reviews Total: 1
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

bumped up


18/12/2009 at 8:31am
 Location: Shropshire
 Outfit: Sterling Eccles SR 636 Nissan Navara
View bobsbabes's Profile View Profile   Reply to bobsbabes Reply   Quote bobsbabes Quote  
Joined: 22/5/2008

Diamond Member
Diamond Member

Forum Posts:   2584
Tent Reviews:   1

Site Reviews Total: 15
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

glad that it has finally gone in to get fixed for you

-------------
hello


Advertisement



19/12/2009 at 5:40pm
 Location: Humberside
 Outfit:  Swift Elegance 565
View Jerry+Tina's Profile View Profile   Reply to Jerry+Tina Reply   Quote Jerry+Tina Quote  
Joined: 04/3/2005

Platinum Member
Platinum Member

Forum Posts:   1362

Site Reviews Total: 10
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Hopefully the Final Chapter : Picked van up today. All looks O.K. It's a pity that I had to threaten legal action before the dealer would accept his responsibility. Still Chichester Caravans(Bromsgrove), and Mr J Bolton(owner) in particular, will never see any more of my money. I am sure there are people out there who will say how wonderful they are , but I can only go on my personal experience with them. Boycey could learn a thing or two there.24

-------------


19/12/2009 at 6:09pm
 Location: West Cumbria
 Outfit: Ace Aristocrat caravan & Campervan
View blondieandi's Profile View Profile   Reply to blondieandi Reply   Quote blondieandi Quote  
Joined: 19/9/2006

Platinum Member
Platinum Member

Forum Posts:   863

Site Reviews Total: 9
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Great stuff a soap opera with a happy ending, chuffed for you! Bet its made your Christmas!!

-------------
Jan:Braids Gretna, Feb Stanwix Park Silloth & Braids Gretna,


19/12/2009 at 6:44pm
 Location: Humberside
 Outfit:  Swift Elegance 565
View Jerry+Tina's Profile View Profile   Reply to Jerry+Tina Reply   Quote Jerry+Tina Quote  
Joined: 04/3/2005

Platinum Member
Platinum Member

Forum Posts:   1362

Site Reviews Total: 10
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Indeed Blondieandi, we are picking our new van up in February, not from there though LOL. 

-------------


19/12/2009 at 9:22pm
 Location: West country
 Outfit: Mondeo
View navver's Profile View Profile   Reply to navver Reply   Quote navver Quote  
Joined: 23/8/2008

Diamond Member
Diamond Member

Forum Posts:   4664

Site Reviews Total: 1
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Glad to hear its OK. I've just bought a new Bailey, have to keep my fingers crossed.

Will you be able to get your costs back such as the independent report.



20/12/2009 at 5:23pm
 Location: Humberside
 Outfit:  Swift Elegance 565
View Jerry+Tina's Profile View Profile   Reply to Jerry+Tina Reply   Quote Jerry+Tina Quote  
Joined: 04/3/2005

Platinum Member
Platinum Member

Forum Posts:   1362

Site Reviews Total: 10
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Navver, As I was not actually asked by the dealer to provide the report, this was done to speed up the process, I paid for that myself. Had it gone to court then of course I would have claimed for costs. It would appear that there are dealers out there, hard to believe I know,  who rely on either you not knowing your rights or being intimidated into just giving up when they drag it on and on. Funnily enough when I was in the dealers the first time having the van examined there were two other customers waiting, both complainants, one of whom said "He will try and wear you down mate in the hope that you'll just go away". One bad apple doesn,t spoil the whole barrel though and I am sure there are dealers out there who give exceptional service to their customers and will reap the benefits from return sales and recommendations. 

-------------


20/12/2009 at 6:09pm
 Location: Cannock
 Outfit: Freedom sunseeker and Delta Heron static.
View Dreadnought's Profile View Profile   Reply to Dreadnought Reply   Quote Dreadnought Quote  
Joined: 01/5/2009

Platinum Member
Platinum Member

Forum Posts:   1084

Site Reviews Total: 1
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

glad it was all sorted for you.This thread had certainly made interesting reading over the last few weeks.It amazes me that man has the technology to get to the Moon but not to make a damp proof caravan.

-------------
Those that danced were thought to be quite insane to those who could not hear the music. Angela Monet              



In order to post a reply you will need to register, or if already registered please log in here

  Prev      Next

Jump To Page:  1  2  3  4

Quick Links - All Forums - Caravans and Caravanning - Top of Page

Printer Friendly Version Printable version      Share   Post on X / Twitter  Share on Facebook  Email


Latest News, Discounts and Competitions  see all...














6287 Visitors online !

Free UKCampsite.co.uk Window Sticker  -  Recommend to Friend  -  Add a Missing Campsite

[Message Forums]  [Caravan Sites & Camping]  [Company Listings]  [Features / Advice]  [Virtual Brochure]  [Shop!]
[Reception]  [Competitions]  [Caravans & Motorhomes For Sale]  [Event Diary]  [Contact Us]  [Tent Reviews



Please note we are not responsible for the content of external sites & any reviews represent the author's personal view only. Please report any error here. You may view our privacy and cookie policy and terms and conditions here. All copyrights & other intellectual property rights in the design and content of this web site are reserved to the UKCampsite.co.uk © 1999 - 2024


Advertisement


Advertisement


UKCampsite.co.uk
2024 Advent Calendar


Advent Calendar

24 Daily Prizes PLUS a Christmas Day Star Prize worth £999

Request a Reminder