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 Topic: GLOSSOP CARAVANS / ELDDIS MAJOR PROBLEMS ( Topic Closed)
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23/1/2014 at 2:30pm
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Joined: 20/1/2014 Standard Member
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John, I appreciate your point, but I have had problems for approaching 6 months!
To then find out they were aware that the roof was dented and they'd concealed it (or ignored it), is out of order in the extreme. I have given them plenty opportunity (7 weeks!!) to decide what they wish to do to resolve this. I have had no answer whatsoever from them, only calls not returned and excuses. So yes Jack is correct we move to the next level, publicity, informing trade bodies (NCC), and legal action. I'm a tolerant professional person, but I take issue with being defrauded by being sold damaged goods instead of new. No matter what your angle, I didn't do anything to deserve this. Note this is not a one off if you read online, but i will be one of very few to commence legal action imminently.
Note that I haven't had any response from Glossop to my recent letter, but that only proves the point that they are not complying with SOGA obligations, which works in my favour. Either way this will100% be resolved in my favour eventually. The UK legal system will win eventually regardless of how big and invincible Glossop might believe they are! I have nothing to hide or fear by speaking out as long as it remains accurate and therefore legal!
Post last edited on 23/01/2014 14:41:51
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23/1/2014 at 4:07pm
Location: Hampshire
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Joined: 17/10/2005 Diamond Member 
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Quote: Originally posted by irmscher001 on 23/1/2014John, I appreciate your point, but I have had problems for approaching 6 months!To then find out they were aware that the roof was dented and they'd concealed it (or ignored it), is out of order in the extreme. I have given them plenty opportunity (7 weeks!!) to decide what they wish to do to resolve this. I have had no answer whatsoever from them, only calls not returned and excuses. So yes Jack is correct we move to the next level, publicity, informing trade bodies (NCC), and legal action. I'm a tolerant professional person, but I take issue with being defrauded by being sold damaged goods instead of new. No matter what your angle, I didn't do anything to deserve this. Note this is not a one off if you read online, but i will be one of very few to commence legal action imminently.
I can understand your frustration. As you probably know Swift have their own forum and I have found that if I want to know something then I send a message directly to one or other of their directors or technical staff. Brings almost immediate results. I have noticed that putting your problem up on the forum doesn't get the same result. Your postings, whilst warning others, probably aren't read by either Glossop or Elddis!
I realise that Elddis don't have a forum but I am sure had I been in your position I would probably have taken the van to Elddis at their factory and cut out Glossop who really do have a bad name on nearly all the forums.
Good luck with your legal route as I am sure you will win through in the end.
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John
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