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 Topic: Caravan Damp dispute - what action
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13/5/2015 at 12:52pm
Location: NW of Glasgow
Outfit: Sterling Searcher 2008 Volvo XC90
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Quote: Originally posted by carolmac62 on 11/5/2015So if you take away the damp issue what about:
holes in awning
delaminated front window
huge gaps in awning rail
shower tray which is unusable
air blown heating not working
Is all that ok to say that you didn't know when advertising as excellent
Not taking sides here but, when things stop working, it usually happens suddenly, so the owner may not have been aware of the defects.
holes in awning......may have been packed away damp, or could it have been nibbled?
front window.....rarely opened by many so would not necessarily have been obvious
awning rail......how many people climb up and inspect it carefully?
shower tray......many people never use the shower for showering, but many use it for storage, so could have got damaged without anyone realising.
blown air......things do just fail suddenly
If it had been me selling this van, I would have made sure everything worked, and demonstrated this to a buyer.
And I would have inspected everything closely before making any claims as to condition.
I would also have presented the full service record including damp report, and been happy for the buyer to check everything out.
Unfortunately not everyone is the same. Your seller may well have believed that it was fine as the defects were not immediately obvious, and it looked fine, even excellent, to their eyes.
However, as a buyer, I would expect to see everything in the van working and be able to look in every nook and cranny to satisfy myself as to the condition.
If the awning was important to me I would have opened it up and checked it out.
I would expect to see a recent service and damp report, or I would have had it checked over professionally before buying.
If this was not permitted, I would walk away.
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Jennifer
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