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Quote: Originally posted by RichJean+Ellie on 08/5/2015

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I deal with risk management in my job so I think a few are missing the point here, yes weather is generally attributed to an act of God and as such you just have to put up with it. But in this case the OP entered a contract with the site owner who may (or may not) have failed to show a duty of care towards his client. If the site owner failed to maintain his property to a reasonably safe standard then the OP has every right to claim.

It is not unreasonable, if you have trees on your property and allow clients to camp there, to expect high winds to break branches potentially causing damage. The land owner is therefore obliged to make the trees as safe as possible to reduce the risk as far as is reasonably practicable. If you cannot remove the risk then you reduce it by putting measures in place to mitigate it's effect.

The OP has the right as a paying customer to expect this risk assessment to be have been carried out and to reasonably expect the site owner to have reduced the risk as far as practicable. If what the op says is true, the site owner has already admitted that the trees should have been lopped to a higher level and was therefore aware that they were not suitably maintained. The issue here is did they do what is reasonably practicable, as correspondents we have no way of knowing so if the OP wants to take it further then it is up to him and the insurance company (or small claims court) will assess the claim. But please do not vilify the OP for pursuing what he believes is right.

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Quote: Originally posted by premdump on 09/5/2015

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Taylor56...... we need the trees on campsites, but they do have to be kept as safe as possible. The owner has cut off some lower dead branches from other trees, but he is still letting out the same pitches even now he knows the risk to caravans parked there. It's all about profit, not customer care nowadays.

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Quote: Originally posted by CamperStoke on 09/5/2015

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Quote: Originally posted by premdump on 09/5/2015

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Taylor56...... we need the trees on campsites, but they do have to be kept as safe as possible. The owner has cut off some lower dead branches from other trees, but he is still letting out the same pitches even now he knows the risk to caravans parked there. It's all about profit, not customer care nowadays.

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Maybe you'd feel the same as the owner if your livelihood depended on the number of pitches you can fill.

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