Home

   Log in or Register



Insurance Quotes
forums Campsite Search Comp Directory tips virtual brochure Profile
Tent and Awning Reviews Competitions Caravans and Motorhomes For Sale Shopping Diary Advent Calendar

Advertisement

Message Forums

Welcome Guest Register Login Search The Forum Posts Since Last Visit
 Reception - All Forums
  Caravans and Caravanning
Share   Post on X / Twitter  Share on Facebook  Email  Printer Friendly Version Print
Subject Topic: Bailey Alu-Tech Caravans, Leaking Water.
Page:  1  2  3  4  5  6  7 Post Reply Post New Topic
14/8/2015 at 10:01am
 Location: None Entered
 Outfit: None Entered
View altonian's Profile View Profile   Reply to altonian Reply   Quote altonian Quote  
Joined: 14/8/2015

Standard Member
Standard Member

Forum Posts:   1

Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Hi, new to the forum, but noticed Oiwajs comment about taking legal action against Bailey for damp in the floor of Alutech type caravans. Are you still looking for more evidence? If so we have some!


14/8/2015 at 3:05pm
 Location: 
 Outfit: 
View Motobiman's Profile View Profile   Reply to Motobiman Reply   Quote Motobiman Quote  
Joined: 26/1/2015

Platinum Member
Platinum Member

Forum Posts:   670

Site Reviews Total: 7
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Quote: Originally posted by Billy x on 10/5/2015It would help if the op could list what he specifically wants from this court action. What would he regard as a successful outcome?

This needs more explanation because usual route is through supplying dealer with rejection of caravan & refund if all else fails which for the individual would be regarded as a successful outcome.

So presumably he hopes for compensation for loss of use & other costs incurred over & above refund of caravan despite warranty t&c's stating that no compensation is payable for loss of use of caravan while off road for repairs, yes?

Post last edited on 10/05/2015 11:05:39



That clause is meaningless if the item is not fit for purpose, it would likely be ruled an unfair contract term and thus be void.

A class action for compensation may just bring these cowboys to their senses.

Try and involve the media as well, TV would be good.


Discounted Insurance Quotes for UKCampsite.co.uk visitors! Up to 12.5% off!
UKCampsite.co.uk users are rewarded with up to 12.5% off Caravan Guard touring caravan insurance, folding camper and trailer tent insurance, and 5% off motorhome and campervan insurance. Static caravan insurance is also available. Get an online quote now

14/8/2015 at 3:07pm
 Location: 
 Outfit: 
View Motobiman's Profile View Profile   Reply to Motobiman Reply   Quote Motobiman Quote  
Joined: 26/1/2015

Platinum Member
Platinum Member

Forum Posts:   670

Site Reviews Total: 7
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Quote: Originally posted by checkley1973 on 10/5/2015
I can't see how you are going to take Bailey to court, you have no contract with them directly?

You will need to go via the dealer who you purchased it from, the fact that you haven't adhered to the terms of any warranty transfer isn't going to help you.

I worked on court cases for a national retailer for 4 years, would be interested to understand what you are challenging?



The warranty is a contract .....


14/8/2015 at 3:35pm
 Location:  Scotland
 Outfit: Bailey & Mondeo
View Wobbly Box's Profile View Profile   Reply to Wobbly Box Reply   Quote Wobbly Box Quote  
Joined: 17/6/2007

Platinum Member
Platinum Member

Forum Posts:   739

Site Reviews Total: 15
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Interesting to read about someone else who has a bailey 25mm
lower on one side. That is outwith the tolerance that Alko allow. Alkos response is we only provide the chassis and it is the manufacturersame responsibility balance the load. Long story short baily have put battery, microwave, fire, hob, oven, fridge, sink, bathroom sink and unit and full height wardrobe all down the one side of the caravan.
Bailey weren't interested.

Dealer was very helpful and gave us a guarantee that if this caused any issues in the future they would personally honour them.

So far no issues other than having to put a piece of wood under the wheel 99% of the time to level the caravan when on site.


14/8/2015 at 4:08pm
 Location: Sheffield
 Outfit: Sterling Eccles Sport 636
View checkley1973's Profile View Profile   Reply to checkley1973 Reply   Quote checkley1973 Quote  
Joined: 29/8/2012

Diamond Member
Diamond Member

Forum Posts:   1698

Site Reviews Total: 6
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Quote: Originally posted by Motobiman on 14/8/2015
Quote: Originally posted by checkley1973 on 10/5/2015I can't see how you are going to take Bailey to court, you have no contract with them directly?

You will need to go via the dealer who you purchased it from, the fact that you haven't adhered to the terms of any warranty transfer isn't going to help you.

I worked on court cases for a national retailer for 4 years, would be interested to understand what you are challenging?



The warranty is a contract .....



Not correct. Your contract is with the retailer.


Advertisement



14/8/2015 at 4:44pm
 Location: Teesside
 Outfit: Challenger Sport 524 + Volvo V90 D5
View Hairywol's Profile View Profile   Reply to Hairywol Reply   Quote Hairywol Quote  
Joined: 02/6/2005

Platinum Member
Platinum Member

Forum Posts:   1430
Tent Reviews:   6

Site Reviews Total: 29
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

to me this is all symptomatic of a deeper problem - that we as caravan owners get caught between makers and agents because we don't seem to have some basic rights.

I can buy a new car from any approved garage in the country - which gets them all competing for my business.

Once I have the car, in my case a Mercedes, if there is a warranty issue I can have it seen to at any Mercedes dealer in the country or even abroad - as a priority (or Mercedes or whomever will have their guts for garters).

Switch to caravans however and we're strongly steered to only our local dealer through fear - fear that they won't do warranty work to any caravan they haven't themselves sold, or even deign to do annual servicing. Manufacturers don't seem to care.

This leads to incredible complacency in both manufacturers and dealers - of which Bailey seems to be the worst of the bunch by a large margin. Really like some of their new 'vans but wouldn't take the chance.

-------------
Camping Gear expands so as to fill the space available for its transportation.



14/8/2015 at 4:46pm
 Location: 
 Outfit: 
View Motobiman's Profile View Profile   Reply to Motobiman Reply   Quote Motobiman Quote  
Joined: 26/1/2015

Platinum Member
Platinum Member

Forum Posts:   670

Site Reviews Total: 7
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Afraid your wrong, checkley
G
The Contract of Sale is with the Retailer,

The Warranty is also a Contract in law and may both implied and explicit.

It is between the parties named in it and that is the Purchaser and the Manufacturer and is entirely separate from the Sales Contract.


14/8/2015 at 8:14pm
 Location: West country
 Outfit: Mondeo
View navver's Profile View Profile   Reply to navver Reply   Quote navver Quote  
Joined: 23/8/2008

Diamond Member
Diamond Member

Forum Posts:   4664

Site Reviews Total: 1
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

If the van is bought on HP isn't the warranty between the manufacturer and the finance company.


14/8/2015 at 9:15pm
 Location: Sheffield
 Outfit: Sterling Eccles Sport 636
View checkley1973's Profile View Profile   Reply to checkley1973 Reply   Quote checkley1973 Quote  
Joined: 29/8/2012

Diamond Member
Diamond Member

Forum Posts:   1698

Site Reviews Total: 6
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Quote: Originally posted by Motobiman on 14/8/2015
Afraid your wrong, checkley
G
The Contract of Sale is with the Retailer,

The Warranty is also a Contract in law and may both implied and explicit.

It is between the parties named in it and that is the Purchaser and the Manufacturer and is entirely separate from the Sales Contract.



I have never seen a case where the consumer takes the manufacturer to court and wins, have you?


14/8/2015 at 10:31pm
 Location: Bolton Lancs
 Outfit: Bailey Orion 430-4 & Mitsubishi PHEV
View Andy Higham's Profile View Profile   Reply to Andy Higham Reply   Quote Andy Higham Quote  
Joined: 25/12/2012

Platinum Member
Platinum Member

Forum Posts:   876

Site Reviews Total: 1
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

In any case, caravan or other, you only have a contract with the person/company who sold you the item.
If your caravan toilet leaks and floods the bathroom with poo and wee, you claim against the retailer, the retailer claims against the manufacturer, the manufacturer claims against the toilet manufacturer and the toilet manufacturer claims against the seal manufacturer who coughs up 20p for the defective seal.
everybody loses


Advertisement



15/8/2015 at 8:26am
 Location: 
 Outfit: 
View Motobiman's Profile View Profile   Reply to Motobiman Reply   Quote Motobiman Quote  
Joined: 26/1/2015

Platinum Member
Platinum Member

Forum Posts:   670

Site Reviews Total: 7
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Both a contract of sale and a warranty (implied and explicit) attached to that sale are contracts and failure in either can result in a breach of contract claim.

This is complex law but see this simple extract from a trading standards website.

Quote
If you are having difficulties with the retailer or if he has gone out of business you can then legally enforce the terms of guarantee with the manufacturer. Another course of redress may be through the finance company. If you have entered into any credit agreement or have paid by credit card then section 75 the Consumer Credit Act 1974 provides that the finance company is jointly liable for any breach of contract or misrepresentations made for purchases over £100 and less than £25,000.
Unquote

Notice the word 'or' in the first line.

Nothing is lost in issuing against both parties.

The manufacturer may apply for summary dismissal claiming no contract but something in the paperwork may say otherwise and then again he may ignore the claim and lose with no contest.

The important thing is not to be fobbed off by one or both of them.

Oh and always use your credit card.


15/8/2015 at 8:55am
 Location: 
 Outfit: 
View Motobiman's Profile View Profile   Reply to Motobiman Reply   Quote Motobiman Quote  
Joined: 26/1/2015

Platinum Member
Platinum Member

Forum Posts:   670

Site Reviews Total: 7
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Clarification.

This is complex law but a warranty is a contract and the circumstances may give relief against the manufacturers guarantee as well as a breach of contract action against the retailer that is the first option.

Quote
Your statutory rights under the Sale of Goods Act take precedence over and above any warranty or guarantee you may have with either the retailer or manufacturer. It is misleading for a shop to tell you they can do nothing simply because their warranty or guarantee has run out, because you will still have your statutory rights. See our section on guarantees and extended warranties for more info.

Read more: http://whatconsumer.co.uk/shops-responsibility/#ixzz3irv32IUG
Follow us: at whatconsumer on Twitter | whatconsumer on Facebook
Unquote

Post last edited on 15/08/2015 09:02:12

Post last edited on 15/08/2015 09:18:38


15/8/2015 at 9:07am
 Location: 
 Outfit: 
View VangoMan02's Profile View Profile   Reply to VangoMan02 Reply   Quote VangoMan02 Quote  
Joined: 18/5/2007

Diamond Member
Diamond Member

Forum Posts:   3531
Tent Reviews:   7

Site Reviews Total: 21
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 1  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 1

I am sure there was a post several months ago where a chap bought a new Bailey Alu Tech caravan and had a long list of faults, main one being leaks. He took Bailey to court and won his case.

-------------
It is a wise man who has something to say.
It is a fool who has to say something.


15/8/2015 at 9:26am
 Location:  Scotland
 Outfit: Bailey & Mondeo
View Wobbly Box's Profile View Profile   Reply to Wobbly Box Reply   Quote Wobbly Box Quote  
Joined: 17/6/2007

Platinum Member
Platinum Member

Forum Posts:   739

Site Reviews Total: 15
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Is this the one your thinking of.

http://www.ukcampsite.co.uk/chatter/display_topic_threads.asp?ForumID=31&TopicID=305738&PagePosition=2


15/8/2015 at 9:31am
 Location: 
 Outfit: 
View Motobiman's Profile View Profile   Reply to Motobiman Reply   Quote Motobiman Quote  
Joined: 26/1/2015

Platinum Member
Platinum Member

Forum Posts:   670

Site Reviews Total: 7
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Bailey offer a guarantee on this body system, that is a contract.


15/8/2015 at 9:39am
 Location: 
 Outfit: 
View VangoMan02's Profile View Profile   Reply to VangoMan02 Reply   Quote VangoMan02 Quote  
Joined: 18/5/2007

Diamond Member
Diamond Member

Forum Posts:   3531
Tent Reviews:   7

Site Reviews Total: 21
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 1  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 1

Quote: Originally posted by Wobbly Box on 15/8/2015Is this the one your thinking of.

http://www.ukcampsite.co.uk/chatter/display_topic_threads.asp?ForumID=31&TopicID=305738&PagePosition=2



Don't think that was the one, the chap had a long drawn out fight but eventually won his case and got his money back.
If I remember correctly his wife was going through a difficult time with cancer at the time.

-------------
It is a wise man who has something to say.
It is a fool who has to say something.



In order to post a reply you will need to register, or if already registered please log in here

  Prev      Next

Jump To Page:  1  2  3  4  5  6  7

Quick Links - All Forums - Caravans and Caravanning - Top of Page

Printer Friendly Version Printable version      Share   Post on X / Twitter  Share on Facebook  Email


Latest News, Discounts and Competitions  see all...














5197 Visitors online !

Free UKCampsite.co.uk Window Sticker  -  Recommend to Friend  -  Add a Missing Campsite

[Message Forums]  [Caravan Sites & Camping]  [Company Listings]  [Features / Advice]  [Virtual Brochure]  [Shop!]
[Reception]  [Competitions]  [Caravans & Motorhomes For Sale]  [Event Diary]  [Contact Us]  [Tent Reviews



Please note we are not responsible for the content of external sites & any reviews represent the author's personal view only. Please report any error here. You may view our privacy and cookie policy and terms and conditions here. All copyrights & other intellectual property rights in the design and content of this web site are reserved to the UKCampsite.co.uk © 1999 - 2024


Advertisement


Advertisement


UKCampsite.co.uk
2024 Advent Calendar


Advent Calendar

24 Daily Prizes PLUS a Christmas Day Star Prize worth £999

Request a Reminder