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We've been keeping an eye out when we've been out and about but haven't seen a single one yet.  Thought we spotted one last week but it turned out to be a black front cover on a white van.

Possibly not many being sold yet?

Tony

Quote: Originally posted by Tony B52 on 10/8/2011

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We've been keeping an eye out when we've been out and about but haven't seen a single one yet.  Thought we spotted one last week but it turned out to be a black front cover on a white van.

Possibly not many being sold yet?

Tony

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Quote: Originally posted by Surfer01 on 10/8/2011

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Quote: Originally posted by Tony B52 on 10/8/2011

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We've been keeping an eye out when we've been out and about but haven't seen a single one yet.  Thought we spotted one last week but it turned out to be a black front cover on a white van.

Possibly not many being sold yet?

Tony

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They have all been taken back to the factory for repair due to leaks!

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and the factory is closed so in 2 weeks when there all fixed they will be every where lol

I’ll be off line from Saturday 13^th till Sunday 21^st August when I will update you as to Dunster House’s solution !.

I will be staying at Ancrum(Jedburgh) and York on the way down and Jedburgh on the way back. Give us a wave if you see us passing. I tow with a silver Chrysler 300 estate so we’re quite distinctive !

If you see us on site in the future and are interested on seeing inside the van (daylight hours only please) feel free and ask - you’ll get a friendly welcome !. Don’t stand at the edge of our pitch staring in. Tinted windows mean we see you even if you can’t see us and that includes the bloke who came right up close !.

 We have had visits already and all have left with favourable comments.

I should maybe charge Dunster House a fee.

Some members of this forum will be surprised that I can still be positive about the Stealth. My wife and I really like the design,.layout, quality equipment and most of all its livibility.

Ok, our van has major problems but I genuinely think that this is due to poor workmanship and slack quality control . My van is a 2010 model ( bought it in April 2011 at full price) and hopefully the factory standards have improved since then !.

I thank you for your support in this matter which hopefully will be resolved to our satisfaction and to the credit of Dunster House !.

Speak to you on the 21^st !.

If you "Google "   Stealth Caravan - you get this http://www.google.co.uk/search?q=stealth+caravan&rls=com.microsoft:en-gb:IE-SearchBox&ie=UTF-8&oe=UTF-8&sourceid=ie7&rlz=1I7GGLL_en&redir_esc=&ei=5JJFTra7NZSwhQelgZWxBg#q=stealth+caravan&hl=en&rls=com.microsoft:en-gb:IE-SearchBox&rlz=1I7GGLL_en&prmd=ivns&ei=DpNFTsjuKMfPhAeLru3GBg&sa=N&bav=on.2,or.r_gc.r_pw.&fp=619a54a25cb5b7a7&biw=1024&bih=567

Scroll down and you get to this thread on UKCS - It's now been viewed getting on for 4300 times - I think there's a message there for the makers

Quote: Originally posted by pitdiver on 13/8/2011

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"Perhaps they have no one working for them who has had experience with touring vans"

Just my 2pth.

Rob H

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Hi folks, back safely.

Yeah bryan w that would have been us.

Lots to tell and I also met another Stealth owner at York on the way down.

The good news is that the leak has been fixed (it was raining at the weekend) and the other faults rectified - all credit to Jeremy ( the Production Manager) and his team.

However there is bad news which I have had to contact Dunster House about and and am waiting their response. That response will flavour any further posts I make.

CHRONICLES OF THE STEALTH – THE JOURNEY BACK

When something you own starts going wrong big time you automatically think that it has only happened to you especially when you have an unsympathetic manufacturer whose standard response is denial. It comes as a shock when you meet someone else with the same product who has owned it longer and with more faults.

YORK ;-

A common thread in all the forums is the lack of sightings of Stealth caravans so you can imagine my surprise when after setting up in the York site I spotted a Stealth X63 – it’s the twin axle, with the front toilet and windowless front. I introduced myself to the owners – Mr and Mrs Clements. Their caravan was also a 2010 model which they had bought when it  first came out in spring 2010. They really liked the van BUT………..

To be continued ( you’ll have to bear with me as I am at work and only compose these posts at tea times etc !)

CHRONICLES OF THE STEALTH – THE JOURNEY BACK

YORK – continued.

The X63 also had water leak problems, coming in at the front skylight. This was resealed twice without stopping the leak and the caravan was kept at the factory between August and December. Dunster house had contacted the manufacturer of the rooflight who examined the van and told them it was the nose cone that was at fault. As there is no front window I would presume that it was the joint on the roof that was faulty. Anyway it was resealed and no leaks since !.

Other faults including the heating system cutting out, the steadies coming away from the floor, and the wiring on the underside of the floor was hanging loose !.

A fault had occurred whilst they were at York as the Tracker had packed up and this was to be seen to that Thursday.

They told me that they had to call out the engineers twice whilst on holiday in Scotland.

Both Mr and Mrs Clements stated they really liked the van but in their opinion the 2010 models had been poorly constructed by an inexperienced  work force with no quality control or checking of the end product (The Production Manager was sacked !).

You have to wonder that with small numbers of 2010 models they would have sold which I presume have similar build problems why Dunster House have not bitten the bullet and replaced them as it can’t be cost effective to have staff being continually taken away from the production line to repair them !. And the resulting bad publicity – how many sales are they losing because of it ?.

This action would show that yes they were better than other manufacturers and yes they considered customer satisfaction to be a priority !. Instead they’ve taken our hard earned money and not produced the quality product they said they would. They have treated us their customers as simpletons by pretending that each reported fault is unique !.

 More on that subject on my next post !