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Thought I'd just let you all know that we're happy with the decision we made. We got back from the South of France in our new (to us) van on Sunday after having the most fantastic time and are off again to a CL site in Malmesbury on Friday - Monday.

Thanks once again to everyone who offered advice and especially to Phil - your help was invaluable!

Nick was very nervous when he first towed after the accident, feeling every lump and bump and worrying that a wheel might come off. After the first days driving he relaxed and by the third day he was loving it again (thank goodness). He does regularly check the wheel nuts now.

Hurrah. Insured with someone else now?

Phil

Oh yes, would avoid E & L like the plague!

Off the top of my head I can't remember who it is, but Nick did loads of research first this time. An expensive lesson learnt.

Still having some trouble with E & L though (no real surprises there). We went away, came back and the cheque was waiting for us. Now, before we went I spoke to them on the phone about accepting their offer. I was concerned as they had not included the £113 to recover the caravan from the motorway. They said that they did not have the receipt and could I fax it to them (it was originally faxed from Highbridge along with everything else at the start of the claim). I explained that as we were going on holiday the next day and I was not at work I didn't have access to a fax machine. I was assured that this was ok, they would send the cheque for the caravan out and we could sort the recovery costs upon our return.

We got back from holiday to find an email stating that they were not going to pay recovery costs as this was a seperate claim and our access is £119!

How can it be a seperate claim when the costs were incurred due to the caravan being a write off? I'm not a happy bunny at the moment!