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Topic: PDQ Awning

Stessull

31/3/2007 at 10:13am
Location: Sheffield
Outfit: L200 & Compass Rallye 650

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Hi there
I am new here so this is my first post and looks as though I am reopening an old favourite. We bought our first PDQ last September and initially were very pleased with it, however on only our second outing in what was no more than a stiff breeze the awning tore out of the bag at the leading edge ( it appears that this has happened to quite a few other people ). I contacted Pyramid from whom we had bought it direct and after sending photo evidence of said tear they replaced it without to much question. We had our first trip of this year last weekend to the Teversal site near Chesterfield ( excellent site! ) and took the new PDQ instead of our full awning. Unbelievably after only a few hours of us putting this one up, it also tore out of the bag in exactly the same place as the first in again what was only a stiff breeze. On our return I decided enough was enough and emailed Pyramid to tell them what I thought of their product and asked for a refund also saying I was happy to send both awnings back to them at my expense. As yet I have not had a reply but I was wondering if any of the other members who have had problems with PDQ's managed to get their money back if they had bought them directly from Pyramid.

Regards
Stessull

Happy camping!

Jazzycats

31/3/2007 at 11:46am
Location: East Sussex
Outfit: Pennine Fiesta

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Sorry, can't help you with your question but welcome to the UKCS!

Don't worry, someone will be along soon to help you I'm sure

Jazzycats.

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Stessull

31/3/2007 at 11:52am
Location: Sheffield
Outfit: L200 & Compass Rallye 650

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That OK, just nice to hear from someone. Thanks for the welcome!

Stessull

bobabbeyuser

31/3/2007 at 3:23pm
Location: Rhyl N.Wales
Outfit: Bailey Pageant Monarch 6series 2008.

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Hi Stessull,

Sorry to hear of your misfortune with your PDQ.

I've just purchased a 2nd/hand (12mths old) one as i found our Canvas/steel pole Porch awning too heavy. The video clip looked so convincing to serve my needs - oh dear! i hope i haven't dropped a clanger- daren't tell OH.

Keep us posted how you go on with Pyramid.

Welcome to UKCampsite

Bob G from sunny Rhyl

-------------
Bobabbeyuser/ Seat Ateca 19

erine

31/3/2007 at 11:06pm
Location: SCOTLAND
Outfit: Lunar Mercury

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Glad to read about bthe problem as we were just about to order one. Will go to plan B ...when I think of one! We just cannot manage a full awning either.

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