this was me this week put a new awning up ! on weekend left van on site tuesday thursday got message to say awning down. went to site still pegged down, but no poles up. tied down till today. found one of the corner poles had broken, causing collapse of pole. a kind person went in took rest of poles down. then put tables on awning to pervent wind damage.this is a new awning, one of thecorner bars had broken where it was welded! took photes! son-in-law put awning back after mending with nut and bolt. still very upset. will be getting in touch with the firm a.s.a.p only met nice people on camp site (mostly) we on a sited site in looe cornwall. joan
hope it didn't cause any damage to your van, you should be fine to get your poles exchanged but check that it hasn't caused any damage to the awning itself, might save on any further trips out
------------- -x- Diane -x-
May 13 - Cala Gogo, St Cyprien (didn't go, hubby too ill to travel)
May 14 Ranc Davaine
August 14 Les Sablons
August 13 - Camping Playa Brava, Pals
WELL, WE GOT THE CALL AGAIN TODAY AND WENT TO LOOK AT AWNING, THIS TIME THE POLE HAD SLIPPED AND TORE THE TOP CORNER OF THE AWNING. HAVE TOOK PHOTO'S AND AM TRYING TO GET IN TOUCH WITH FIRM! JOAN
One tip if you are going to put an awning up ask a few others on site to keep an eye on pegs if they get dislodged by wind or retighten storm strap while you`re away to stop total collapse. Awning came down on site i am on at the moment overnight (last night) Repegged a porch awning and tightened storm strap on another this morning, awning side was flapping around in wind.
Another site I was on in last winter I had been away myself for a long time and came on site and saw another tragedy.
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Do you suffer from an OCD. Obsessive Caravan Disorder.
i found that in a storm at moffat,there was a rattle noise in the awning which was a mystery.then i found due to the awning being blown to and fro the poles were working loose at the screw connections.i know these were tight because i went round and did every one with hook for pulling out the pegs.so its worth noting they can work loose.
------------- the only silly question is the one you do not ask.