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Topic: Swift Charisma 590 v Avondale Agente 640
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30/10/2007 at 2:35pm
Location: South Gloucestershire Outfit: Sterling Excel 550 - Honda CR-V Mk4
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Hi
Both us and my parents bought new Swift Group vans this year. From our experience I would advise you to expect to return your van to the Dealer at some time/s during its first year (or at its first service if you can wait) for some minor defects to be corrected.
I don't think Swift vans are very different to any other UK makes, they all seem to have at least some glitches that need resolving.
Our were minor issues - some stitching that was loose, a scuffed fridge display, a table that wasn't quite level, a door which didn't slide properly and a satellite socket which wasn't connected (!) All of these arose immediately and necessitated returning the van and we also later had a water leak. In the case of the leak, the dealer sent Mr U-M the parts, to fix it himself rather than return the van again.
My parents suffered a similar number of issues, the worst of which was a fridge failure on their second trip out - can't blame Swift for that though, the same fridges are in most current vans. Again, their van had to be taken back.
- No problem with any hinges though . We love the van and feel that our Dealer gives us good after-sales support too.
I hope this helps to give you a realistic view of your first year of ownership, especially if you are not comfortable with towing and manoeuvring a caravan.
Finally, don't underestimate the need for every possible form of security and insurance. Large new vans are very vulnerable when left unattended on sites (twin axles even more so).
All the best.
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