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Has no one used any of these three dealers/service places in south yorkshire? Surely someone must have some experience to share?

why dont you look on the m c e a web site on

www.mcea.co.uk

We bought our Elddis Crusader Sirocco from Wanderholme at Brough so you think they would look after us for the aftersales and servicing - wrong.  It took them 4 weeks to service my van last year.  Apparently some of the workshop staff was off sick, at funerals etc.  I rang every week to see if the work had been done but no.  In the end I threatened to take the van elsewhere.  I also have warranty issues which have still not been done and which was reported a week after we got the van - that was 14 months ago!!   You can't just book in and get the job done on the day it was supposed to be done.

The only reason we take the van back is we store the van at Waudbys and they take it off the compound when they are ready to do any jobs, then replace it back on our pitch when done - or not done - that is the question!!!!

Elaine xx

Hi

I think you have to take it to an Explorer Group dealer or someone who holds the certificate to keep up with the warranty work.  To be honest I am having thoughts that I might just get the van serviced by someone of my choice and let the warranty lapse.  If you read the Warranty document it says if  you don't get it serviced after the first year Explorer would give 75% costs of any warranty work, two years 50% and so on.  We had a new Bailey and got this serviced yearly.  When we sold the van we did not get any better price when trading it in but Wanderholme made more money by selling it on with full service history.  It makes you think.

Elaine xx