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Topic: Breakdown cover (again, sorry)
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17/4/2008 at 7:35am
Location: Manchester Outfit: Ford Kuga Swift Challenger
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We have the CC Green Flag policy. They were fantastic recently when we needed to call them out after our wheel fell off our new van.
However we were confused when we later recieved a bill from Green Flag for a further £60.00.
When I contacted them they said it was because we only get the first 30mins free when they are called out to asisst anything else you have to pay for. I was not aware of this and queried that if you are towing that I'm sure most callouts would last longer than the 30mins.
Green flag said that by going through CC that is all you are entilited too under their policyhowever if I had just gone direct to green flag you have a longer free callout time with that policy!!
(infact I must take this up with them, I'd forgotten about this when the accident took over.)
Thanks
Dawn
------------- Just LOVE the great outdoors!
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