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If its a Thetford Cassette toilet then I have just had mine replaired after similar symptoms - no sound from pump etc.
1. It could be just the impeller in the pump is stuck, especially if it has not been used for a while. Remove the pump from the header tank by looking under the toilet roll holder on the right of the seat - you will need to undo one screw. Lift the pump up and turn over and turn the 'blades' with a screwdriver to free them up and try it again. New pump is about £30 online
2. Check the fuse in the outside toilet compartment, it's in a small screw housing
3. Lastly it could be the mechanism itself (see http://www.leisureshopdirect.com/LargeImagePageNoSpecs.aspx?image_id=16404&shop=caravan)
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