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My old man always told me that people buy of people not price is this true?

Or do you just go for the guy who has the best price regardless if you pick the van up from Del Boy or not..

I like to think i am a good judge of a person and will pay a little more rather than go for the best price if i feel i am going to get better aftersales.

Would always pay a little more if recommended by people i know.

Not always correct on either but i feel i get the better end of it.

I will listen to a salesman and if he/she is friendly and answers my silly questions without being superior I would want to buy from them but if the price was not what I wanted to pay I would thank them nicely for their trouble and walk away feeling slightly guilty at wasting their time.  .

Carol

Quote: Originally posted by warden14 on 09/9/2008

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My old man always told me that people buy of people not price is this true?

Or do you just go for the guy who has the best price regardless if you pick the van up from Del Boy or not..

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There is an element of true in that old wise saying.  People do, to a certain extent, buy from people.  In general most consumers are far more wiser now and far more educated in the product and price.  The internet has played a large part in that decision and review process. 

Most sales people are target driven either from themselves or from the company they work for.  As such i take in very little from what they have to say, i decide on my buying from the answers i get to the questions i ask. The attitude of the person selling the goods or services is also very important.  I have many a time walked away from something purely poor attitude of the company / person or poor customer service.

I expect the sales person / company to delight me - if they don't they will not get my business simple.

If I intend to purchase anything of value (car/caravan/major appliance, etc), I make as many enquiries as possible from end users, reported articles in Mags (C.C. mag/Which?, etc).  Until I am close to buying, the last person I bother with is the salesman.

Bertie.

Quote: Originally posted by The 2 Tops on 11/9/2008

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If I intend to purchase anything of value (car/caravan/major appliance, etc), I make as many enquiries as possible from end users, reported articles in Mags (C.C. mag/Which?, etc).  Until I am close to buying, the last person I bother with is the salesman.

Bertie.

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