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Glad you had a good experience! I loved the look of the bedding on offer.

I emailed them a couple of weeks ago - and twice since, regarding some bedding. I was ready to place an order for almost £200 but they never bothered to reply.

In the end, I rang them and asked if there was a problem with their email system - explaining that I had emailed several times and not received a reply and they said 'oh yes, we did get your email we just haven't replied yet'.

At that, I said 'ok, well if you can't be bothered to reply within 10 days then I can't be bothered to order. Goodbye'.

Took my business elsewhere.

I've used Jonic twice now. First time was for mattrress proctectors and i ordered by phone - had excellent service! But this nd time i ordered a fitted sheet online and didn't hear anything for a couple of weeks except order confirmation when i placed the order. i emailed them to ask for confirmation of delivery but received no reply. After a couple of weeks i phoned them as it was then only a couple of weeks til we were away. They took my ohone number and promised to ring me back, which they did within half an hour. I was told the blue material had been 'out of stock' but it had come into stock today and would be despatched that day. True to their word it arrived next day. So i wasn't too disappointed. On both occasions tho quality and fit were excellent so i would use them again. 

I wonder if their online service comes second to phone enquiries although i don't see why.

We ordered a matress protector and a fitted sheet spoecifically designed for our caravan bed type - we ordered by caravan make and model.  They both arrived fairly quickly.  The mattress protector kept pinging off the mattress and after a few washes the fitted sheet was covered in tiny little cotton balls which were very uncomfortable and the sheet had to be thrown out.

We won't be ordering from them again.

I don't think you should think about bedding specifically for a caravan.  We have a fixed bed - and we use a normal fitted double sheet, with the 'chopped-off'  corner just well tucked in and a normal double duvet on top.  On the single beds we use a normal fitted single sheet for the bottom, with single duvets (if our nephew and neice are with us) or a normal fitted double sheet and duvet if our friends are staying with us and we make up the double bed.  Both arrangements are fine as long as you tuck in any spare fabric.  It seems to me that anyone offering fitted caravan bedding ought to produce something very special to justifiy the prices.

When I was enquiring it was weeks before the NEC, so that's no excuse I'm afraid.

With so many people turning to online ordering these days they really need to catch up or they are going to lose out.

Just returned from our week in Scarborough and used our new fitted sheet from Jonic. Quality and fit were excellent and the mattress protector that we have had for a year now still fits and looks like new even after many wahses. So am very pleased with Jonic's products and will use again. I agree that the on-line ordering needs improving though.