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Subject Topic: baileygettibg blame or dealer lying Post Reply Post New Topic
04/1/2009 at 9:32pm
 Location: leeds
 Outfit: crusader tempest 1.4 diesel fiesta
View simon23's Profile View Profile   Reply to simon23 Reply   Quote simon23 Quote  
Joined: 14/7/2008

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well let see what you think !!!! for now i'll leave the dealers name out of it untill i get a  reply from Bailey which im expecting tomorrow!!!!

we bought a new 550-6 aug this year when we got home noticed one of doors laminate was all bubbled like wall paper badly put up, contacted dealaer immediatley and we are still being told by them bailey have not sent parts and they will keep us informed!!!! now 5 months and if im not mistaken all the locker doors in other models have this size and colour as i have been back to dealer and measured some in other models!!!

so to be sure before i fall out with Bailey although they may not answer i have sent them a mail asking if they have doors etc then i can go to dealer guns blazing!!!!!! why should one get the other a bad name!!!!!

well enough of my rant lol!!!

what do you think?



04/1/2009 at 9:38pm
 Location: Suffolk
 Outfit: Coachman Amera
View Claire's Profile View Profile   Reply to Claire Reply   Quote Claire Quote  
Joined: 19/5/2002

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I think it may be the dealer stringing you along .When we had our Bailey the edging strip kept coming off the dealer kept stringing us along, we contacted Bailey as we had got fed up of waiting.We went to Longleat for a week and dropped the van off at their factory on our way home, they replaced all the doors and delivered it back to us.


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04/1/2009 at 9:50pm
 Location: Lancashire
 Outfit: Caravan now Sold
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you do not say which door is involved,ours is a 2003 bailey and the battery door blistered inside due to water ingress.i had to fit a new seal and a foam strip to stop this.

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the only silly question is the one you do not ask.


04/1/2009 at 10:02pm
 Location: leeds
 Outfit: crusader tempest 1.4 diesel fiesta
View simon23's Profile View Profile   Reply to simon23 Reply   Quote simon23 Quote  
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it is on over head locker door and was like that on day of collection just did not notice until we got home all giddy with our new purchase better not be water its a new van lol i know baileys have problems after a while but 3 miles that must be a record lol!!!!

get ready for slightly higher prices for your tyres too micheal just had another 7%oncrease across the board



04/1/2009 at 10:12pm
 Location: Lancashire
 Outfit: Caravan now Sold
View michael's Profile View Profile   Reply to michael Reply   Quote michael Quote  
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get ready for slightly higher prices for your tyres too micheal just had another 7%oncrease across the board

wow thanks for that was thinking of looking round this week for deal.as you say if its a locker door it is not water damage.just faulty production.why do they not pick up on the PDC you pay for?



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the only silly question is the one you do not ask.


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05/1/2009 at 12:14am
 Location: Sussex
 Outfit: Swift 645 Elegance - Range Rover Sport
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Not long ater getting my new van, I had a couple of small problems waiting for bits from my Bailey dealer. Nothing major but couple of small pieces needed replacing, in the end I got fed up of waiting and called Bailey direct, they were on my mat the following morning f.o.c.The customer services department I have found to be excellent at Bailey. 

 



05/1/2009 at 11:30am
 Location: Lancashire
 Outfit: Caravan now Sold
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The customer services department I have found to be excellent at Bailey. 

yes i have in the past.



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the only silly question is the one you do not ask.


05/1/2009 at 12:30pm
 Location: Hampshire
 Outfit: Bailey Senator Indiana
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Joined: 16/3/2007

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We purchased our new Bailey Caravan in February 08 and a couple of issues were rectified promptly by the dealer. They requested us a replacement table when the legs bent and a replacement blind from Bailey both were replaced within 7 days. can't praise Chichester Caravans or Bailey enough. 

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Anne Clayton


05/1/2009 at 3:10pm
 Location: Leeds
 Outfit: None Entered
View Scampi's Profile View Profile   Reply to Scampi Reply   Quote Scampi Quote  
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Could be the manufacturer playing silly, but as the doors are standard sizes, I think your dealer could do better - we ordered an 'extra' (a little draining rack that fixes on the back of the sink cover - standard on the model above ours, but not available on our model, but dealer told us he could get one as a spare and included it in the deal) with our caravan.  After 3 months, it hadn't turned up from the manufacturer, and the dealer was getting fed up and felt bad for us being messed about, so he took one out of a display caravan and fitted it to ours, then replaced the display model when the item eventually turned up!  So it CAN be done, if the dealer really wants to help.


05/1/2009 at 3:19pm
 Location: northampton
 Outfit: Abbey Freestyle
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we required a small part replacing for our new Bailey Ranger, and the dealer had the part within a week and he was on the phone asking me to bting the van in as he wanted to get on with the job.

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"PACESETTERS" German Shepherd dog display team, we are out and about raising money for guide dogs.


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05/1/2009 at 8:06pm
 Location: Shropshire
 Outfit: Sunncamp Tourist XP12 & Bailey Ranger
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Joined: 02/8/2004

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We have the same problem with one of our overhead locker doors and guess what no replacement yet and we had ours from new 20months ago

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Bee

Teenager for sale! Eye rolling, back talking, temper tantrums, and I already know everything attitude included. All sales are final!


05/1/2009 at 11:16pm
 Location: leeds
 Outfit: crusader tempest 1.4 diesel fiesta
View simon23's Profile View Profile   Reply to simon23 Reply   Quote simon23 Quote  
Joined: 14/7/2008

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ok Belinda Bailey are away until the 12th then i will be on the phone i will let you know how we get on hopefully you will get sorted soon as well i will not let the dealer off i have warned them it must be sorted for our first outing at easter 



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