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Subject Topic: Fleetwood - Bye Bye Warranty
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16/1/2009 at 3:12pm
 Location: Swindon
 Outfit:  CRV 2.2 + Bailey Pegasus
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Been trying to get a job done under warranty on our Fleetwood.    Now the firms in receivership, the dealer says he has no legal obligation to carry out any warranty repairs as he won't be paid for it.   However, out of the goodness of his heart, he said he'll do the job.

Fleetwood only ever gave 12 months parts and labour warranty with their vans, year 2 + 3 was covered by an insurance policy.   Now they've gone bust - our dealer is pretty sure the insurance bill won't have been paid - therefore no cover - therefore no 2nd + 3rd year warranty.   

eek !

Just have to buy another new 'un I guess   



16/1/2009 at 4:47pm
 Location: Lancashire
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any problems contact this guy he was the technical manager for them.

fleetwood caravans/tec repairs.... 
      

 

  gavfincham at hotmail.com



Post last edited on 16/01/2009 16:54:43

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the only silly question is the one you do not ask.


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16/1/2009 at 5:03pm
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Quote: Originally posted by PeteDeFeet on 16/1/2009

Been trying to get a job done under warranty on our Fleetwood.    Now the firms in receivership, the dealer says he has no legal obligation to carry out any warranty repairs as he won't be paid for it.   However, out of the goodness of his heart, he said he'll do the job.

Fleetwood only ever gave 12 months parts and labour warranty with their vans, year 2 + 3 was covered by an insurance policy.   Now they've gone bust - our dealer is pretty sure the insurance bill won't have been paid - therefore no cover - therefore no 2nd + 3rd year warranty.   

eek !

Just have to buy another new 'un I guess   


Total and utter bullsh*t!  It is the dealer's responsiblity.  It makes me extremely mad when I read posts on how the dealer tries to squirm out of their obligations.   Under the Sale of Goods Act the contract is between the dealer and yourself and if the dealer sold you a caravan with a 3 year warranty, the dealer is obliged to honour that warranty.  If you are unsure you are welcome to valdate my statement with Consumer Direct or Trading Standards.

Don't let the dealer rip you off! 



16/1/2009 at 5:10pm
 Location: East Yorkshire
 Outfit: Bailey Pegasus 546
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Hi Pete

I'd check with Consumer Direct/Trading Standards as I think that if it is sold with a warranty, irrespective of whether insurance backed or not, it formed part of the original contract, i.e you might not have bought the caravan had the warranty not been for X number of years.

It really annoys me when the Dealers try to wash their hands of responsibility, it might be worth a phone call.

Cheers

Paul



-------------
"Whether you think you can, or think you can't... You're right"

Trigano Chantiily TT > 87 Compass Connoisseur 380 > 2001 Bailey Ranger 500/5 > 2007 Sterling Europa 530 > Trigano Vendome > Bailey 546


16/1/2009 at 5:11pm
 Location: East Yorkshire
 Outfit: Bailey Pegasus 546
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Oops

Beat me to it Surfer !!!



-------------
"Whether you think you can, or think you can't... You're right"

Trigano Chantiily TT > 87 Compass Connoisseur 380 > 2001 Bailey Ranger 500/5 > 2007 Sterling Europa 530 > Trigano Vendome > Bailey 546


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16/1/2009 at 5:19pm
 Location: Lancashire
 Outfit: Caravan now Sold
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agree fully see here

http://www.hpicheck.com/newfrontend/buy_trade.jsp



-------------
the only silly question is the one you do not ask.


16/1/2009 at 5:21pm
 Location: south yorkshire
 Outfit: coachman Amara 450
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bit of a conflict of statements there.

--------------------------------------------------------------------------------------------------------------

Been trying to get a job done under warranty on our Fleetwood.    Now the firms in receivership, the dealer says he has no legal obligation to carry out any warranty repairs as he won't be paid for it.

--------------------------------------------------------------------------------------------------------------

 Support your Country. Buy   MADE IN BRITAIN

stu



-------------
I predict a riot !!


16/1/2009 at 5:49pm
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Surely the receiver will be in receipt of monies from the sale of assets. What is the legal position with regard to warranty obligations ?


16/1/2009 at 6:32pm
 Location: Chorley
 Outfit:  Sterling 480 Continental - VolvoV90
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Note the above posts regarding the dealers responsibility and agree 100%

I would also like to add that if the 'van was bought on any form of credit agreement ie. credit card, hire purchase etc., then you may have a claim against the credit company also.
I am sure that someone will help out with the relevant section of the consumer credit act. (75?)

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I started out with nothing and I've still got most of it left - Seasick Steve 2008


16/1/2009 at 7:52pm
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Quote: Originally posted by The Stabiliser on 16/1/2009
Surely the receiver will be in receipt of monies from the sale of assets. What is the legal position with regard to warranty obligations ?
Hi, it is irrelevant as the issue is between the dealer and the manufacturer, not the consumer and the manufacturer.


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16/1/2009 at 10:15pm
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Quote: Originally posted by G,Winger on 16/1/2009

 

bit of a conflict of statements there.

--------------------------------------------------------------------------------------------------------------

Been trying to get a job done under warranty on our Fleetwood.    Now the firms in receivership, the dealer says he has no legal obligation to carry out any warranty repairs as he won't be paid for it.

--------------------------------------------------------------------------------------------------------------

 Support your Country. Buy   MADE IN BRITAIN

stu


By 'conflicting statements', do you mean:

 

"My Fleetewood needs warranty work"

and

"Buy made in Britain"   -;)

 

 

 



-------------
'If it ain't broke, don't worry - it soon will be'


17/1/2009 at 3:06pm
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Quote: Originally posted by Surfer01 on 16/1/2009
Quote: Originally posted by The Stabiliser on 16/1/2009
Surely the receiver will be in receipt of monies from the sale of assets. What is the legal position with regard to warranty obligations ?

Hi, it is irrelevant as the issue is between the dealer and the manufacturer, not the consumer and the manufacturer.

 


Surely the consumer still has rights, it's not his problem the manufacturer has gone bust. Does he still have the Sale of goods Act to fall back on as he bought it from a dealership ?


17/1/2009 at 4:49pm
 Location: south yorkshire
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--------------------------------------------------------------------------------------------------------------------

By 'conflicting statements', do you mean:

 

"My Fleetewood needs warranty work"

and

"Buy made in Britain"   -;)

----------------------------------------------------------------------------------------------------------------

i really meant , a lot of british manufacturers a going under , then the "buy british"

avatar.

 sorry i was'nt having a dig , there was supposed to be a smiley at the end of my post.

stu 



-------------
I predict a riot !!


17/1/2009 at 5:52pm
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Quote: Originally posted by The Stabiliser on 17/1/2009
Quote: Originally posted by Surfer01 on 16/1/2009
Quote: Originally posted by The Stabiliser on 16/1/2009
Surely the receiver will be in receipt of monies from the sale of assets. What is the legal position with regard to warranty obligations ?

Hi, it is irrelevant as the issue is between the dealer and the manufacturer, not the consumer and the manufacturer.

 


Surely the consumer still has rights, it's not his problem the manufacturer has gone bust. Does he still have the Sale of goods Act to fall back on as he bought it from a dealership ?
Sorry may not have made it clear.  It is the responsibility of the dealer to ensure that warranty repairs are carried out whether it is for 1 year ot 3 years.  Sales of goods Act actually covers you for 6 years excluding fair wear & tear.


17/1/2009 at 7:27pm
 Location: South Gloucestershire
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Quote: Originally posted by PeteDeFeet on 16/1/2009

Been trying to get a job done under warranty on our Fleetwood.    Now the firms in receivership, the dealer says he has no legal obligation to carry out any warranty repairs as he won't be paid for it.   However, out of the goodness of his heart, he said he'll do the job.

Fleetwood only ever gave 12 months parts and labour warranty with their vans, year 2 + 3 was covered by an insurance policy.   Now they've gone bust - our dealer is pretty sure the insurance bill won't have been paid - therefore no cover - therefore no 2nd + 3rd year warranty.    

eek !

Just have to buy another new 'un I guess    




Any news on this yet Pete ? I would have thought that if what the dealer is telling you is true then the insurance would have been under written by somebody, hopefully this should be amongst all the bumph and paperwork they gave you, you'll have to get your magnifying glass out and do some proof reading.


17/1/2009 at 7:42pm
 Location: Chorley
 Outfit:  Sterling 480 Continental - VolvoV90
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Insurance policies are only any good if the premium has been paid.



-------------
I started out with nothing and I've still got most of it left - Seasick Steve 2008



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