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Topic: Truma Mover safety socket !!!
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14/3/2009 at 3:19pm
Location: Weymouth Outfit: VW T5 & Outwell Nevada
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We have just had a Truma Mover fitted to our Bailey Loire. Only used it to get the van onto our drive and just know it is a great piece of kit. But the safety socket has confused me a little.
The Truma system needs a 12 type plug connected from the van to make it operate, but the Loire has a 13 type plug. So I need to carry one of those 13 to 12n/12s adapter cables to get things moving.
Question is, can I make a "shorting plug" from one of the 12 type plugs, so I dont have to carry around the 13 to 12n/12s adapter cable, or does the system need some sort of feed from the van electrics. I do realise that the power for the motors is taken directly from the battery via relays. And the reason for having this plug is to make sure you disconnect the electrics from the car, but there are so many other things to remember as well !!
The other option is to change the plug on the van to the 13 pin type, but the dealer seems a little reluctant to go away from what Truma supply.
Thanks again !
------------- Midge21
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14/3/2009 at 11:38pm
Location: Weymouth Outfit: VW T5 & Outwell Nevada
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Jennifernn,
Thanks for letting me know that your dealer was able to fit the 13 pin socket. Looks like a call to my dealer soon.
Dave101,
This mover system also has a master switch with removeable key, and cannot be engaged even with this switch made without pushing not one, but two buttons simultaneously on the remote (which will be in the van away from little fingers). This socket makes a total of four selections to operate, and if essential for safety, then all types of mover would have them. Even including the mechanically selected ones as they could actuate if not deselected fully. I dont want to remove this one altogether, just use it in a different way. Beyond comprehension - perhaps not.
Midge21 OH
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15/3/2009 at 10:44am
Location: NW of Glasgow Outfit: Sterling Searcher 2008 Volvo XC90
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I must say, you 2 experts are not exactly being helpful to Midge 21 OH!
His/her dealer has fitted the wrong part, presumably because that was what was supplied by Truma. 13 pin has been fitted on new vans since at least September 2008, so dealers should be ordering the correct kit for the van.
Since older vans will still need the 7 pin version, Truma should be asking which version is required when a mover is ordered. Midge ordered a Mover for his/her van and has a right to expect the correct kit to be fitted.
He/she does not seem to have been told that the correct part is a standard fitting. How come you 2 experts are not pointing that out?
When we ordered our mover in January 2008, we had checked that there would be no problem getting it with the 13 pin connection. We were assured, by Truma, that this was fine, although it would need to be specially ordered from Germany as the 13 pin system was not then standard in UK.
On ordering, we were told it might take an extra week or 2 to get it, but in the end there was no delay, or any extra charge.
Post last edited on 15/03/2009 11:19:24
------------- Jennifer
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15/3/2009 at 1:28pm
Location: Weymouth Outfit: VW T5 & Outwell Nevada
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Dave101,
I raised this in the first place to ask advice from those more experienced than I. Something that this forum is very good at. Look at the original question. "Can I" is the way the question was placed. No mention of removing this feature at all, purely an enquiry as to see if it feasable to use it in a different way. In fact, the main operating switch has been fitted with a red flag, to hang outside the battery compartment door to remind me to make the system safe. Something that is commonplace in the aviation industry in which I have nearly 30 years experience as both aircrew and ground engineer.
You mention people driving off with the rollers engaged. This feature will not prevent that, as unplugging will cut power and prevent the rollers disengaging anyway. But to cater for every eventuality would make these systems prohibitively expensive.
As for advice falling on deaf ears, that in my experience rarely happens. Except when the manner it is given causes people to go "selectively deaf".
You know, all this needed was a friendly "dont" or "I wouldnt if I was you" type of reply. Instead came these quite blunt and bordering on bullish replies. Climb down off your high horse and read some of the posts by better advice givers. The Rex Grants and Liddenhams of the forum.
Jennifernn,
Thanks for the support, you know what I was after. Put a drink on my tab.
Midge OH
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15/3/2009 at 2:59pm
Location: None Entered Outfit: None Entered
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You'll find what you are looking for on Page 10 & 11 Truma Downloads Although this is part of your instalation pack so you should already have a hard copy of it. Good Luck.
Although I'd read this on Page 6 First:
Manufacturer’s terms of warranty
1. Case of warranty The manufacturer grants a warranty for malfunctions in the appliance which are based on material or production faults. In addition to this, the statutory warranty claims against the seller remain valid.A claim under warranty shall not pertain: – for parts subject to wear and in cases of natural wear and tear, – as a result of using parts that are not original Truma parts in the units, – as a consequence of failure to respect the manufacturers instructions for installation and use , – as a consequence of improper handling, – as a consequence of improper transport packing.
2. Scope of warranty The warranty is valid for malfunctions as stated under item 1, which occur within 24 months after conclusion of the purchase agreement between the seller and the final consumer. The manufacturers will make good such defects by subsequent fulfilment, i.e. at their discretion either by repair or replacement. In the event of manufacturers providing service under warranty, the term of the warranty shall not re commence anew with regard to the repaired or replaced parts; rather, the old warranty period shall continue to run. More extensive claims, in particular claims for compensatory damages by purchasers or third parties, shall be excluded. This does not affect the rules of the product liability law. The manufacturer shall bear the cost of employing the Truma customer service for the removal of a malfunction under warranty – in particular transportation costs, job and material costs, as long as the service is carried out by an authorised Truma-Dealer. Additional costs based on complicated removal and installation conditions of the appliance (e.g. removal of furniture or parts of the vehicle body) do not come under warranty. Rollers carry 24 months warranty against manufacturing defects. Take care to remove sharp stones from your tyres prior to using your Mover.
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