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is this the one used?

http://www.autoprotect.net/

http://www.autoprotect.net/products/p_tourer_mbi.htm

I posted a item in Oct 2006 about them.I find it does pay to use the search facilty on the site one way or another it can save you time and money.Like you I found out the hard way about this company.

Well done Glossop Caravans!!!!

I have just had a new rear panel fitted to my Avondale by Glossop Caravans using my Auto Protect Cover. Everything went absolutely perfect. Glossop Service Centre could not have been more helpful and Auto Protect were on the ball. I could not fault anything. From delivering the caravan to collecting it took 7 working days including waiting for the assessor, that's quicker than my local dealer quotes for an annual service!

So to all you "Glossop Knockers" out there, I give Glossop Caravans a big "Thumbs up!" and "Thank you" to Mike and Craig.

nickandsally

It was a stress crack in the rear panel - top left hand corner.

Auto protect booklet specifies in their exclusion paragraph, ".....Body leaks through any permanently sealed seam...." Also on page 3 it specifies "......Excluding water ingress and delamination....". So I'm not surprised that they wouldn't cover it!

My policy was for years 3 & 4 on a new caravan, after the original manufacturer's warranty has finished.

My rear panel doesn't go over the roof, it finishes just above the rear window, and all the seams look well sealed to me and it's covered with a Protec cover during the Winter months, (that'll get the "Anti-cover brigade" going now!)