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Following a service, I now find that I have an issue with all 3 front windows that have bubbled on my Bailey Bordeaux that I bought from a dealer last October. The service engineer showed me all 3 windows that are concave on the inside as well as the outside, hence they dont sit properly and consequetly they leak.

I have now called the dealer 5 times and on each occassion the Service Manager is unavailable. I have been promised return calls but so far I have heard nothing. What should I do now, continue to call them in the hope that they get fed up and finally talk to me or should I escalate the issue further? 

If he works Saturdays why not doorstep him.  Take a flask and some sandwiches!

Or ring as somebody else to 'chat' and see if you get through.  Talk to the salesman?

You could try Bailey direct - I remember seeing on here the name of a very helpful lady in customer service - maybe somebody else can remember her name - sorry I can't.