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Subject Topic: Caravan club up the swany Post Reply Post New Topic
04/4/2009 at 5:07pm
 Location: Gloucester
 Outfit: Rallye
View Billy Boy's Profile View Profile   Reply to Billy Boy Reply   Quote Billy Boy Quote  
Joined: 05/1/2006

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Hi

Anybody tried the cc site When i try to look at availability it just crashes. I looked at our booking for the summer and it says You do not appear to have any booking,But i have got the comfirmation email so we will just wait till i get a reply from them.



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billy


04/4/2009 at 5:28pm
 Location: Norwich
 Outfit: 57 Mondeo 2.0 TDCi .
View Bill the Bus's Profile View Profile   Reply to Bill the Bus Reply   Quote Bill the Bus Quote  
Joined: 19/1/2003

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been many posts about this problem over that last couple of days. Maybe the system has crashed again as it did around Xmas


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04/4/2009 at 5:38pm
 Location: Leicester
 Outfit: Ford Kuga 140 & Senator Vermont 07
View eddie marris's Profile View Profile   Reply to eddie marris Reply   Quote eddie marris Quote  
Joined: 15/2/2008

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Checked mine this morning and it was OK, but now get the same as you ie no bookings. Just print a copy of the email confirmation and you should be ok.


04/4/2009 at 6:49pm
 Location: Milton Keynes
 Outfit: Bailey Alliance 66-2 Motorhome
View David Klyne's Profile View Profile   Reply to David Klyne Reply   Quote David Klyne Quote  
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See here http://www.ukcampsite.co.uk/chatter/display_topic_threads.asp?ForumID=8&TopicID=179158&showActive=1&ReturnPage=Active

David



04/4/2009 at 7:31pm
 Location: Gloucester
 Outfit: Rallye
View Billy Boy's Profile View Profile   Reply to Billy Boy Reply   Quote Billy Boy Quote  
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thanks for the replys

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billy


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04/4/2009 at 9:31pm
 Location: Llantrisant South Wales
 Outfit: Roller Team 740
View BigMona's Profile View Profile   Reply to BigMona Reply   Quote BigMona Quote  
Joined: 05/3/2006

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The system is now down probably being fixed.........


05/4/2009 at 4:08pm
 Location: eaton bray beds
 Outfit: Discovery and Gobur 12 2T
View generalhawk's Profile View Profile   Reply to generalhawk Reply   Quote generalhawk Quote  
Joined: 02/4/2006

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You would think that an organisation as big as the CC would be able to afford a reliable website

-------------
hawk

"Laugh and the world laughs with you, snore and you sleep alone"

I have the body of a greek god - its in my freezer


05/4/2009 at 5:15pm
 Location: North West
 Outfit: Elddis Avante 554
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Joined: 16/4/2005

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It will probably the database that is corrupt. I would suspect it is most likely built on SQL, and if SQL is setup correctly you an get it to dump a backup every day ;)

So it should be a quick detach of the corrupt and re-attach of the back up database.


05/4/2009 at 5:34pm
 Location: West Lothian
 Outfit: Avante 534 Carrera 600 Peugeot 807
View Feecamp's Profile View Profile   Reply to Feecamp Reply   Quote Feecamp Quote  
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We went to the CC's Clachan site for the weekend, and you have to check in at nearby Maragowan - their system was down at the office.  No problem as the wardens had a note of who was booked in so they just ticked us off as having arrived, we paid our money and went off to find our pitch for a great weekend.

The company I work for paid an inordinate amount for a computer system and, 7 years later, we're still fighting to get it to do what it should, fixing problems and suffering when it goes down!



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Best Wishes and Happy Travels,
Feecamp


05/4/2009 at 6:32pm
 Location: Hampshire
 Outfit: None Entered
View johnks's Profile View Profile   Reply to johnks Reply   Quote johnks Quote  
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Don't panic folks. All the bookings are O.K. and the site will be up and running by noon tomorrow. Phone call from the CC who are working all weekend.

-------------
John



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06/4/2009 at 8:12am
 Location: Hampshire
 Outfit: None Entered
View johnks's Profile View Profile   Reply to johnks Reply   Quote johnks Quote  
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There is now a notice on the booking page saying that the bookings will be back on line by 11am today. They are asking people NOT to phone!!!!

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John



06/4/2009 at 9:23am
 Location: Shropshire
 Outfit: Bailey Phoenix GT 75
View 664DaveS's Profile View Profile   Reply to 664DaveS Reply   Quote 664DaveS Quote  
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I spoke to them last week as I had a problem with a booking in June for a pitch at Folkestone.

The warden at the site told me they are updating the system at present and it is causing some problems. She recommended that I spoke to HQ which I did.

After speaking to them, a  very nice lady called me back later in the day with the problem resolved!

I have always found the folks at East Grinstead very helpful for bookings etc.



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DS-There's more to life than football!!!


06/4/2009 at 9:26am
 Location: Morley
 Outfit: Coachman Amara
View Big Brian 56's Profile View Profile   Reply to Big Brian 56 Reply   Quote Big Brian 56 Quote  
Joined: 17/12/2005

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The CCC never seem to have problems, or do they ?

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Keep smiling, its later than you think !


06/4/2009 at 10:38am
 Location: Milton Keynes
 Outfit: Bailey Alliance 66-2 Motorhome
View David Klyne's Profile View Profile   Reply to David Klyne Reply   Quote David Klyne Quote  
Joined: 13/2/2004

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Its all back online now. Booking now have different reference numbers.

David




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