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Hi Bill , can you let us know what the dealers find wrong as it may help others .

Thanks Wizard

we called into the dealers yesterday with the keys and to tell them exactly what we did to try and get the fridge working and also to let them know about the water getting past the seal.

 Neal in aftersales told us not to worry that even if the service dept was busy he would check it all out with another  manager so we could get away at the end of the month but from what we told him he said it would proberbly be having a new fridge as it sounded like a faulty something or other that could'nt be changed

it's covered under the dealers warrenty as well so hopefully job sorted.   Bill 

Hi all,

had a call from the dealers last night they had tested the fridge and found the same as us......it would'nt work, just a load of hot air coming out of the vent and nothing happening inside.

I told them we were booked to go away on the next holiday and would it be ready for then?, The lady said they had sent a warrenty request off to Thetford and it was now up to them but seeing as they are only a couple of miles from us I'll be phoning them(Thetford) and chasing them up. otherwise we'll be going away with no fridge aghhhhh cant have warm beer..........

They have sorted the window problem out , they adjusted the window catches and checked for damp all ok  so thats a weight off my mind.

I'll let you know what Thetford say.

cheers Bill 

avondale parts contact  warden 14

01457863232 or 01457868011

Hi all, we finally heard from the dealers last week, They said they had tested the fridge again and it definatly was'nt working!!!!!!!.What happens next said I???,we send a warranty claim off and wait to hear from them , any Idea how long that will be only we want to go away bank holiday w/end, oh It should'nt be that long.

 well I called in the office last saturday while taking some stuff to the van and lo and behold the woman in the office said oh! It could take weeks , but we're due to go away on the weds after bank holiday, we need a fridge, well we'll try our best.

Got a phone call from Neil in service dept who promised to chase it up Monday. Had another call on tues saying Thetford had promised to get it to the deaslers by friday.when can you fit it if your closed Mon? tues no prob.

Rang Friday to check if it had arrived and guess what it had'nt.. tried ringing Thetford (only 6m from us) at 2-30pm and they had closed for the day arghhhhhh.

Got a call from the service dept at 3-30pm to say it had arrived and the would make sure it was ready for us to go away on wed morning  

So we're sorted at last, still dont know what was wrong with it but not really bothered as long as it does'nt happen again so credit to south yorkshire caravans and motorhomes after sales team.