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Subject Topic: GT Towing, Hatfield Post Reply Post New Topic
18/4/2009 at 3:13pm
 Location: Herts
 Outfit: Conway Classic Trio 2004
View ashwellgirl's Profile View Profile   Reply to ashwellgirl Reply   Quote ashwellgirl Quote  
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Hi

We are considering buying a new caravan from GT Towing, Hatfield, Herts and would like to know what their after sales is like?  Has anyone used them even if just for a service?

Thanks

Jeannie



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18/4/2009 at 3:49pm
 Location: East Tilbury Essex
 Outfit: Hyundai Terrecan
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I don't know if this helps but I used them to get a replacement Fiamma part a couple of years ago - they were very efficient. Not the same as a service I know but an efficient place is usually efficient in everything it does. Of course others may have a different opinion.


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18/4/2009 at 8:03pm
 Location: watford
 Outfit: vectra c1.9cdti estate abbey vogue 1
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 have used gt a few times for bits and bobs.

 good customer sales info,you can't go too wrong here jeannie[:D][:o)]



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19/4/2009 at 12:37am
 Location: Herts
 Outfit: Conway Classic Trio 2004
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Thanks its good to hear that they are as good as they appeared today.  We quite clearly told the salesman that we couldn't buy today and he didn't try to persuade us to put a deposit down or do the hardsell on us. 

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19/4/2009 at 8:09am
 Location: Dorset
 Outfit: None Entered
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We have used GT Towing many times and have found them to be excellent. Twice we have had to change items, once when we purchased a water hog and it had no tyres on it !!! Not their fault but exchanged for another with no quibble, also I changed my mind on something and they gave me a full refund. Not used them to buy a caravan but have been shown around them and the salesman was not pushy at all, was happy to explain the different models even though he knew we were not buying. When we upgrade next I will certainly look to see what they have at the time.

Ashwellgirl do you live in Ashwell?

Lyn



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19/4/2009 at 10:09am
 Location: Herts
 Outfit: Conway Classic Trio 2004
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Hi Lyn

Yep i live in Ashwell,  where do you live?

I couldn't believe how the salesman stayed and chatted with us once he knew that we couldn't buy that day.  And there were other customers around.

Jeannie



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19/4/2009 at 11:14am
 Location: Dorset
 Outfit: None Entered
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Hi Jeannie

We live in Watton at Stone. Our caravan is in storage at the Ashwell CC site. It's too big to keep at home. We love Ashwell, it looks a lovely village. We eat at one of the pubs at the end of the village can't remember the name of it. We are often up there visiting the van.

Yes GT spent a lot of time with us when we were first thinking of buying a caravan, and we said we were not buying as we couldn't afford one at that time. As it was we bought one privately, but will pay them a visit when we can afford to upgrade maybe next year.

Lyn



19/4/2009 at 11:50am
 Location: Herts
 Outfit: Conway Classic Trio 2004
View ashwellgirl's Profile View Profile   Reply to ashwellgirl Reply   Quote ashwellgirl Quote  
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I'll agree with you there that Ashwell is a lovely place.  I've lived here all my life and couldn't ever leave.  Though quite happy to go away on holiday as often as i can lol. 

If ever the money comes through and they still have one for sale we will definetly be buying a 'van from them as they are the most convenient place for us.  Amber Leisure at Hitchin is our nearest but you have to take your 'van for a service at Luton and the roads to GT Towing are much better when towing a 'van lol.

Jeannie



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20/4/2009 at 4:03pm
 Location: hertfordshire
 Outfit: nissan pathfinder
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not great for a caravan service


20/4/2009 at 8:30pm
 Location: Herts
 Outfit: Conway Classic Trio 2004
View ashwellgirl's Profile View Profile   Reply to ashwellgirl Reply   Quote ashwellgirl Quote  
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Hi Gunner 92

Have you had problems with them then?  Did you buy your 'van from them or just take it for a service?

Thanks

Jeannie



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21/4/2009 at 10:50am
 Location: hertfordshire
 Outfit: nissan pathfinder
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My friend purchased a bailey from them, and had a rear panel repair  he has just taken the caravan for a service and now find there is 75% damp in rear and also found out they are not a national caravan approved workshop as they advertise on thier web site.       


21/4/2009 at 11:07pm
 Location: Herts
 Outfit: Conway Classic Trio 2004
View ashwellgirl's Profile View Profile   Reply to ashwellgirl Reply   Quote ashwellgirl Quote  
Joined: 02/12/2006

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That doesn't sound too good!!  Is he covered by any warrenty?  What is he going to do?  That amount of damp is going to be really expensive if he pays someone to do it for him...

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