Home

   Log in or Register



Insurance Quotes
forums Campsite Search Comp Directory tips virtual brochure Profile
Tent and Awning Reviews Competitions Caravans and Motorhomes For Sale Shopping Diary Advent Calendar

Advertisement

Message Forums
Welcome Guest Register Login Search The Forum Posts Since Last Visit
 Reception - All Forums
  Caravans and Caravanning 		Share   Post on X / Twitter  Share on Facebook  Email  Printer Friendly Version Print
Subject Topic: Fiamma / Bailey & warrantee Post Reply Post New Topic
Persondave8858
09/7/2009 at 5:48pm
 Location: 
 Outfit:  View dave8858's Profile View Profile   Reply to dave8858 Reply   Quote dave8858 Quote  
Joined: 16/10/2007

Gold Member
Gold Member

Forum Posts:   452
Site Reviews Total: 2
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
Bought a Fiamma privacy room to go with our new Bailey. Looked forward to testing it on recent trip to France. When I unpacked it despite the picture on the box all there was were the 2 sides and a front. When we got back I checked with the dealer where I bought it (a Bailey dealer at that) and they ordered up the missing bit. In the meantime I read in the caravan club magazine that using one of these may invalidate the warrantee so when the dealer rang to say the bits had arrived I asked them to check with Bailey about the warrantee. Several days later I get an answerphone message saying Bailey say using this awning will invalidate the warrantee.

I'm furious with the dealer because I explained which caravan I had when we bought the awning and their salesman even went ouside and measured the caravan to check what size awning to get.

Shouldn't the dealer have already known Bailey's policy on these things? YOu expect the dealer to guide you not sell kit you can't use for the above reasons. I am so pleased I didn't buy the caravan from them!

Furious & hacked off


PersonTonyC52
09/7/2009 at 6:05pm
 Location: West Midlands
 Outfit: Jeep Grand Cherokee View TonyC52's Profile View Profile   Reply to TonyC52 Reply   Quote TonyC52 Quote  
Joined: 10/6/2008

Platinum Member
Platinum Member

Forum Posts:   1481
Site Reviews Total: 13
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Why does it invalidate the warrany? Is it the keeping of the main part of the awning permanently on the awning rail?

I would have thought the stress when up and the wind blowing much higher than when rolled up and on the move.



-------------
Tony C


Discounted Insurance Quotes for UKCampsite.co.uk visitors! Up to 12.5% off!
UKCampsite.co.uk users are rewarded with up to 12.5% off Caravan Guard touring caravan insurance, folding camper and trailer tent insurance, and 5% off motorhome and campervan insurance. Static caravan insurance is also available. Get an online quote now

Persondave8858
09/7/2009 at 6:12pm
 Location: 
 Outfit:  View dave8858's Profile View Profile   Reply to dave8858 Reply   Quote dave8858 Quote  
Joined: 16/10/2007

Gold Member
Gold Member

Forum Posts:   452
Site Reviews Total: 2
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
I agree you'd think it would be under more stress when any awning is erected. Bailey don't like things left in the awning channel it seems. That means I can't use my 10Kg PDQ awning either.

Now I have to pursuade the dealer to take back the 2 sides and a front I have which are no good to me for a Privacy room. Spent 10 days in France without an awning its been nothing but hassle. Good job the Sancerre is a big van so we managed.

As you can imagine I'm not happy with Bailey OR the dealer.

Dave


PersonDavid Klyne
09/7/2009 at 9:52pm
 Location: Milton Keynes
 Outfit: Bailey Alliance 66-2 Motorhome View David Klyne's Profile View Profile   Reply to David Klyne Reply   Quote David Klyne Quote  
Joined: 13/2/2004

Diamond Member
Diamond Member

Forum Posts:   9602
Site Reviews Total: 257
Site Reviews 2024: 1  
Site Reviews 2023: 6  
Site Reviews 2022: 15 
Site Reviews 2021: 7  
Site Reviews 2020: 1  
Site Reviews 2019: 16 
Site Reviews 2018: 15 
Site Nights 2024: 3
Site Nights 2023: 22
Site Nights 2022: 62
Site Nights 2021: 33
Site Nights 2020: 4
Site Nights 2019: 56
Site Nights 2018: 15

I also saw that in the CC magazine and it did make me wonder whether the people that write that part live in the real world. How would a manufacturer know that you used a Caravanstore type awning, assuming you always remove it before it goes for service! I used one for 5 years on my Eccles Topaz, which I have just traded in, and I can't see that it has caused any problems. I fully intend to buy another for my new van.

David


Persondave8858
10/7/2009 at 4:48pm
 Location: 
 Outfit:  View dave8858's Profile View Profile   Reply to dave8858 Reply   Quote dave8858 Quote  
Joined: 16/10/2007

Gold Member
Gold Member

Forum Posts:   452
Site Reviews Total: 2
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
I've just managed to pursuade the dealer to take it back and give me a full refund.

The Fiamma is designed to be left in the awning rail which Bailey believe keeps the awning channel under constant stress which they feel will weaken it over time and although they'd probably never know if you took it off before sending the van to the dealer for a service, I don't want to give them chance to welch on the warrentee.

Its really the sunshade bit we want but I think I have devised a way of making one using some awning skirt and plastic treated material, together with the legs from my PDQ.

Dave


Advertisement

Handiworld


PersonFat Bum
10/7/2009 at 5:25pm
 Location: West Berkshire
 Outfit: Bailey Unicorn Seville View Fat Bum's Profile View Profile   Reply to Fat Bum Reply   Quote Fat Bum Quote  
Joined: 05/7/2003

Diamond Member
Diamond Member

Forum Posts:   1546
Site Reviews Total: 3
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
We know quite a few people with Bailey caravans and some of them have these type of awnings. It might be worth ringing Bailey yourself and asking them directly also ask them the reason why if this is the case.


Persondave8858
10/7/2009 at 6:41pm
 Location: 
 Outfit:  View dave8858's Profile View Profile   Reply to dave8858 Reply   Quote dave8858 Quote  
Joined: 16/10/2007

Gold Member
Gold Member

Forum Posts:   452
Site Reviews Total: 2
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
Quote: Originally posted by Fat Bum on 10/7/2009
We know quite a few people with Bailey caravans and some of them have these type of awnings. It might be worth ringing Bailey yourself and asking them directly also ask them the reason why if this is the case.
I fully believe the dealer after all as a result of Bailey's decision they're out the sale of 1 awning and have to refund me for the privacy room which is now no good to me.

Dealer did say that they'd spoken to Fiamma who were miffed and evidently are going to speak to other manufacturers so acertain whether they too would invalidate warrenty if this product is used.

I might email the Bailey owners club and see if they can reason with Bailey because to me as TonyC52 mentioned a standard awning in windy weather would present more load than the privacy room sunshade bit.

Dave



In order to post a reply you will need to register, or if already registered please log in here

Prev       Next
Quick Links - All Forums - Caravans and Caravanning - Top of Page

Printer Friendly Version Printable version      Share   Post on X / Twitter  Share on Facebook  Email


Latest News, Discounts and Competitions  see all...

3905 Visitors online !

Free UKCampsite.co.uk Window Sticker  -  Recommend to Friend  -  Add a Missing Campsite

[Message Forums]  [Caravan Sites & Camping]  [Company Listings]  [Features / Advice]  [Virtual Brochure]  [Shop!]
[Reception]  [Competitions]  [Caravans & Motorhomes For Sale]  [Event Diary]  [Contact Us]  [Tent Reviews] 



Please note we are not responsible for the content of external sites & any reviews represent the author's personal view only. Please report any error here. You may view our privacy and cookie policy and terms and conditions here. All copyrights & other intellectual property rights in the design and content of this web site are reserved to the UKCampsite.co.uk © 1999 - 2024


Advertisement
Advertisement


UKCampsite.co.uk
2024 Advent Calendar

Advent Calendar

24 Daily Prizes PLUS a Christmas Day Star Prize worth £999

Request a Reminder