A bit of an oversight on Explorers part surely. I would suggest contacting an Elddis dealer eg Knowepark and see if they can point you in the right direction.
------------- 2020 Volvo XC60 B5 R Design Geartronic / 2018 Swift Elegance 580
Best Wishes
Iain
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Yes, I went to view vans a couple of years back (2007) and they gave me some keys as the display vans were locked. The (new) vans were in a state, doors sticking, not clean etc, not a good impression. When I returned the keys nobody bothered to follow up, they just did not seem interested in me as a customer.
It was much the same 11 years ago when we bought our previous van (elsewhere).