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Sounds like Cranham caravans to me.

Try www.cranham.co.uk its based in Upminster.  Also in Essex we have Countryside caravans (Hatfield Peveral), Caravanworld (Thorrington, nr Colchester), Homestead caravans (Weeley, Nr Clacton).

Hope this helps

I have visited the Cranham site and have found the staff rude to the part of ignorant, and I was intersted in buying !! However their sister branch at Hatfield Peverel are the total opposite, very helpful and polite.

Its amazing how little you need to travel to discover a change in peoples' attitudes and manners.

we went to look at the caravans there ende up nearly buying 1 thay tried to put presher on us anyway went to look at this second hand 1 £3500 just came in on part ex the sales man undone the door and as my mum went to get in he took the steps away realsing he had not put the legs down which made my mum slip and nock her shin prety badly with that the sales man seid he was busy and if we wanted the van he would let it go  for £3000 but we had twenty minnits to make our minds up telling us that there were other people intrested we turned is offer down dew to is attitude any way went to five bells and got ourselfs a loverly elddis wisp 400/2 great thing been away twice we have only had it 3 weeks there was a repire on the toilet window of which thay told me about and seid if any problems just come back in all treated us well would reckermend any 1 looking for a second hand van give thwm a try

Hi folks

 I went to Cranham last November to price up some vans i think the guy i delt with was called steve he couldn,t have been nicer .i bought a van from there on the strength of his professionalism and honesty and indepth knowledge of what we were buying and what we required .Sorry can,t bash Cranham as we only had great service from them

                                 cheers Bluedog

Don't do it. Friend just bought theirs from there and had nothing but problems. When OH went with them to pick it up as he had never towed before bloke didn't know what he was doing OH knew more. Didn't seem like any checks had been done either as fuses had blown and other mega problems too. OH said he would have sent the van back and told them to get it sorted. 

Can only go on their experience though.  (We looked around when looking for our van but didn't think they could be bothered because we only wanted a second hand one).